Gigabyte GA-G31M-S2L freezes with new CPU!

Gigabyte Ga-g31m-s2l motherboard
December 29, 2010 at 03:43:38
Specs: Windows XP, 2G Ram
Hello, I just bought a Core 2 Quad q8400. When I put it into the motherboard and boot it up it hangs during bootup, can't enter bios setup or if it does get pass these, it hangs at the verifying DMI pool.

My motherboard is a Gigabyte GA-G31M-S2L. I flashed the motherboard with the latest bios update the F10f and checked that it supported the cpu. Also i put back my old cpu and everything works fine.

Thanks for your assistance guys


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#1
December 29, 2010 at 07:05:58
Did u reset CMOS?

We can not fight new wars with old weapons, let he who desires peace prepare for war - PROPHET.


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#2
December 29, 2010 at 08:17:38
yes, i managed to get into bios and look into pc health status, the cpu was at 60-80 degrees celsius and then the bios froze again. Could the heat be causing these problems? Should i buy a cpu cooler to fix this problem?

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#3
December 29, 2010 at 08:32:35
It's definitely a heat problem but you probably don't need a new heatsink/fan. More than likely, you installed the one you have incorrectly. You MUST use thermal paste between the CPU & heatsink & it MUST be applied properly. Here are the instructions for a Core 2 Quad:

http://www.arcticsilver.com/pdf/app...


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#4
December 29, 2010 at 10:33:25
thanks yea i looked at the cpu fan and theres hardly any thermal paste on it just ordered artic silver 5, but im curious my old cpu which is a core 2 duo runs fine at 45-50 degrees but the core 2 quad overheats?

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#5
December 29, 2010 at 10:46:31
"i looked at the cpu fan and theres hardly any thermal paste on it"

There's not supposed to be much on it but you're not supposed to re-use old paste. I'm assuming that's what you did? Each time the heatsink comes off, the paste is supposed to be completely removed & fresh paste applied.

"im curious my old cpu which is a core 2 duo runs fine at 45-50 degrees but the core 2 quad overheats"

Two reasons:

1. improperly applied paste.

2. your Core 2 Duo is probably a 65W CPU, the Quad is a 95W CPU, so that makes the paste application all the more important.


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#6
December 29, 2010 at 12:53:38
okay thanks for the help I'll try it when my artic silver 5 arrrives.

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#7
December 29, 2010 at 13:14:14
I don't know where you live but Radio Shack sells paste (they call it "heatsink grease") for $3.

http://www.radioshack.com/product/i...


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#8
December 30, 2010 at 20:24:16
So i thermal pasted it up, the core temp is running at 40 degrees but it still has the same problems, freezes when i enter bios setup and hangs at verifying data pool.

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#9
December 31, 2010 at 23:25:06
Reset the BIOS for the new CPU, it is probably trying to run the CPU at the old one's settings and that is causing the problems. You need to clear the CMOS (unplug power supply and short across the Clear CMOS pins with a supplied jumper or metal screw driver for a few seconds) and then swap out CPU's before plugging back in again, or at least 'Load Defaults' or 'Load Optimal Settings' in BIOS if you can get that far AFTER the new CPU is in, and restart. THEN post back if you still have the problem.

You have to be a little bit crazy to keep you from going insane.
This site is about helping people, lets keep it that way.


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#10
January 1, 2011 at 01:33:58
I've tried clearing CMOS and it freezes before i can even get to load optimal settings, is there any way to do it without going into bios?

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#11
January 1, 2011 at 07:47:57
Please read #9 again. "You need to clear the CMOS (unplug power supply and short across the Clear CMOS pins with a supplied jumper or metal screw driver for a few seconds) and then swap out CPU's before plugging back in again" In other words, you will need to physically disconnect the power to the power supply, open the computer's case, find the two pins sticking up on your motherboard that have the words "CMOS Jumper" printed right near them, and short across these two pins (many boards come with a small jumper to do this, but you board probably does not since my 2 Gigabyte boards did not) with a metal object for a number of seconds. This will force your BIOS to load defaults by clearing it's memory (hence the name "Clear CMOS"). For more details including a picture, download your manual at:
http://www.gigabyte.com/products/pr...

You have to be a little bit crazy to keep you from going insane.
This site is about helping people, lets keep it that way.


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#12
January 1, 2011 at 08:10:06
Please read #10 again, I have cleared CMOS, cleared it a number of times in fact and still the problem occurs.

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#13
January 1, 2011 at 15:36:19
You did not make that clear.
LOOK at the CPU support list, REALLY look. It says you will need the F10f BIOS to support your CPU.
http://www.gigabyte.com/support-dow...
The F10f BIOS is listed on their site as in BETA stage meaning they are offering it to the public without warranty for Beta stage testing. If you want to use this processor on this board you will need to download and Flash your BIOS with this update understanding that they do not yet believe it is ready for general use and you will be participating in the final testing of it:
http://www.gigabyte.com/products/pr...
If you have other problems after the flash, you can always replace the board with one of their newer boards like their G41's or a P43 & video card.

You have to be a little bit crazy to keep you from going insane.
This site is about helping people, lets keep it that way.


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