Can Intel HD graphics component go bad on a core i5?

Custom / CUSTOM
December 14, 2018 at 22:34:59
Specs: Windows 10 rtm x64, athlon fx 4100 QuadCore/ 4GBRam
I have an 8440p which I been having problems with. So on to the problem. The laptop would shut itself off randomly so my first fix was to clean the heatsink and fan...This did not work the laptop kept shutting itself down. Maybe I got a faulty motherboard I thought to myself and what do you know the problem persisted. The common part in this was the core i5 proc that hasn't been replaced. Since I've never had a bad cpu ever in my life I don't know if that's the case with this one. Google searches turn up nothing. So what I'm suspecting (but an assumption only) is since on the replacement motherboard I got a weird artifacted screen that maybe the gpu part of the processor went bad? Does that even happen on the mobile core i5? The replacement mobo for this particular laptop does have a discrete gpu so it could also be that I guess. Don't have spare cpu to try my guesses with, but I'm at my wits end. Do intel hd graphics ever go bad? Does this make the whole package go bad(cpu/gpu)? Also a more detailed recap of what I've done
-Cleaned thermals
-reapplied thermal paste (artic silver)
-replaced motherboard
-tried different sticks of ram
-tested heatsink(blew hot air on the cpu side of it and felt the fin side via the pipe)
-pulled hair

Symptoms:
-laptop shuts down after a few minutes, I can hear the fan kicking up, other times if i let it idle it stays on longer.
-with second motherboard same thing but now also showing gfx artifacts and not even posting
-both motherboards posted in the past
-common factor CPU/GPU first gen core i5 with intel graphics
-difference, the second mobo has discrete graphics

Truth can become lie, but if lies become truth we're in trouble.


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#1
December 15, 2018 at 04:50:37

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#2
December 15, 2018 at 06:10:56
I don't understand you want me to open up the laptops power brick and dust it? Same power supply can power another zbook g2 just fine, I don't think it's the power supply. I will use some compressed air on the dc jack but I think at this point it's a lost cause.

Truth can become lie, but if lies become truth we're in trouble.


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#3
December 15, 2018 at 06:12:05
Did you apply the thermal paste correctly? i5 mobile processors use the surface spread method - a paper thin layer of paste across the entire surface of the CPU. There should have also been another area that required paste (GPU?). Too much or too little paste will negatively affect heat transfer & cause the laptop to overheat & immediately shutdown. It should have looked something like this: http://oi66.tinypic.com/33fbzt3.jpg

message edited by riider


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Related Solutions

#4
December 15, 2018 at 09:16:38
Corroded memory contacts can also cause random shutdowns with an error report. Two things you can do are: Run the latest version of Memtest86. Second, turn off auto restart to view the error message, if one is present. If errors show in Memtest86, remove the RAM that isn't soldered in and clean the contacts on both sides with an eraser. Then snap the RAM sticks in and out 4 or 5 times each to burnish the contacts on the motherboard.

Are you using any external USB hardware? If so, does the shutdown coincide with the use of a USB device.

The above suggestions are less likely than the over heating scenario.

Get Memtest86 from the link below.

https://www.memtest86.com/


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#5
December 15, 2018 at 17:10:29
When you changed out the motherboard did you remove and replace the motherboard drivers? Did you Install/replace the graphics driver? Did you go into BIOS set up and set new defaults then manually set time, date, CPU, RAM, Primary Graphics, Bootable drives and boot order, etc?

You have to be a little bit crazy to keep you from going insane.


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#6
December 16, 2018 at 05:51:30
Bad gpu hp nvidia wow(like the dv series), reflowed vram and nvidia chip it now runs as it should. Thanks guys

Truth can become lie, but if lies become truth we're in trouble.


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#7
December 16, 2018 at 12:10:30
If that is what it took it to fix it, you may have overheated that board at some point.

Thanks for letting us know the problem is resolved.


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