Solved Can't connect Xbox to Linksys Router.

Hewlett-packard Pavilion a6030n desktop
October 11, 2012 at 13:45:13
Specs: Windows Vista, 6 GB
I'm at my wit's end! Just got a new router (Linksys 4500). Somehow I was able to set it up with my modem and desktop computer. And got 3 wireless laptops to connect to it. Phweww!!
So now I'm trying to get the Xbox Live to connect to the new router (it worked fine before with our old router) and I just can't do it. I have researched and spent over 4 hours (seriously!) trying to get this done... looking at Linksys and Xbox help pages, random google searches. My latest try and what I have my router currently set at is Port Triggering with the UPnP enabled. DMZ is disabled and NAT is enabled. I also have WMM Support disabled. (AFter reading an online tutorial -- all the above is what I was advised to do.) I have tried the power cycle for modem, router and Xbox also. Someone... please help me!!!

See More: Cant connect Xbox to Linksys Router.

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✔ Best Answer
October 11, 2012 at 17:31:45
I did it!!! I reset the xbox to factory default and when i reentered the info it all connected!!! woo hoo!!!
I still have some remaining concerns, as I made a lot of changes to my router settings while following the different instructions to connect my Xbox. Can you please tell me if the following settings are safe/secure to have on my router (or should I maybe repost this to the Networks forum??)
1. Wireless Mac Filter: Disabled
2. UPnP: Enabled
3. Filter Anonymous Internet Requests: Disabled
4. Filter Internet NAT Redirection for iPv4 Internet Only: Disabled
5. DMZ: Disabled
6. QoS - WMM Support: Disabled
Thank you so much for you help! I soooo appreciate it!!!


#1
October 11, 2012 at 14:09:49
I'm confused. Is the XBox unable to connect to the wireless network or are you unable to connect to the XBox live network? These are 2 different things. Do you have the proper ports forwarded to the IP address of the XBox? Are you sure that the IP address of the XBox has not changed since the reboot? If you can connect to the wireless network, but not XBox live, then ensure that you have the proper ports forwarded in your router. XBox live needs the following ports opened:
53 (TCP & UDP)
80 (TCP)
88(UDP)
3074 (TCP & UDP)
These are the minimum required. You may also have to open port 1863 (TCP & UDP) if you use Video Kinect to chat.

Let us know if you need more assistance.

-----
IT Desktop & Network Consultant - MOS Master Certified, MCP, MCSA, MCITP - Windows 7, CCNA Certificate Pending, A+, Network +

::geek::


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#2
October 11, 2012 at 14:52:38
We have a wireless adapter on the Xbox. I'm trying to get it to connect. I tried it again, from what I can tell, it doesn't look like it's even connecting to our wireless network.
I have the ports set to exactly what you put in above.

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#3
October 11, 2012 at 15:10:18
If it is not connecting to the wireless network, that would be the main problem at this point. If the XBox is not even able to get an IP address from the router, then that indicates that you are not connecting to the local network.

Make sure that you are entering the same wireless encryption type and the proper password for your wireless network. Also make sure that you are joining your wireless network and not someone else's.

Let me know if you need more help.

-----
IT Desktop & Network Consultant - MOS Master Certified, MCP, MCSA, MCITP - Windows 7, CCNA Certificate Pending, A+, Network +

::geek::


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#4
October 11, 2012 at 17:31:45
✔ Best Answer
I did it!!! I reset the xbox to factory default and when i reentered the info it all connected!!! woo hoo!!!
I still have some remaining concerns, as I made a lot of changes to my router settings while following the different instructions to connect my Xbox. Can you please tell me if the following settings are safe/secure to have on my router (or should I maybe repost this to the Networks forum??)
1. Wireless Mac Filter: Disabled
2. UPnP: Enabled
3. Filter Anonymous Internet Requests: Disabled
4. Filter Internet NAT Redirection for iPv4 Internet Only: Disabled
5. DMZ: Disabled
6. QoS - WMM Support: Disabled
Thank you so much for you help! I soooo appreciate it!!!

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#5
October 12, 2012 at 09:42:41
Short answer:Your settings are fine as they are.

Long Answer:
1. Not needed unless you plan on enabling MAC filtering which is overkill for a home wireless network that has a good strong WPA/WPA2 key.
2. UPnP is fine. Most routers ship with it enabled by default now anyway.
3. This has to be disabled for XBox live to function properly, so you are fine.
4. This has to be disabled for XBox live to function properly, so it is fine.
5. DMZ should be disabled as anything in the DMZ would not be protected by the firewall of the device.
6. QoS-WMM this is only needed if you are planning on streaming media over the wireless network. It prioritizes traffic so that streaming video and audio are smoother as that traffic has priority. This is fine to leave disabled unless you begin having issues with streaming video/audio.

Let me know if you have any other questions.

-----
IT Desktop & Network Consultant - MOS Master Certified, MCP, MCSA, MCITP - Windows 7, CCNA Certificate Pending, A+, Network +

::geek::


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