Solved Windows 10 not detecting Asus Zenfone 5 android smartphone

December 23, 2015 at 23:40:03
Specs: Windows 10, 8 gb

I have Asus Zenfone 5 and Windows 10 will not detect the phone. I have tried installing PC LINK on both windows and the phone ( which should install the USB drivers ) but to no avail. So I installed the USB drivers again manually and still nothing. Also PC LINK - even though open on the phone and in Windows - will not not connect and the phone states "waiting for USB connection" and tells me to download PC link and the PC tells me " no device found " when checking for both USB and WiFi connections.

Korat2000


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#1
December 26, 2015 at 06:51:55
✔ Best Answer
Since Windows 10 is fairly new, some drivers are not compatible with it and new compatible drivers (for your phone) have not been released yet.

When new drivers are available they will be automatically downloaded from Microsoft via "Automatic Updates" provided that your phone is switched on & connected to your Windows 10 PC.

Until then you'll have to install PC Link on a Windows 7 or Windows 8 PC & connect your ZenPhone to that instead.


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