why is there a red circle with a line thru it on my phone?

December 22, 2013 at 09:37:36
Specs: Windows 7
why do I have a red circle with a line thru it on my phone? this error is in the signal area of the phone...I can not use the phone...

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#1
December 22, 2013 at 09:44:51
It means you are either in a "dead spot" (no signal available in that location) or you've turned off the mobile network in your phone settings.

if it's neither of those, restarting your phone usually fixes it.
Pull out the battery without turning your phone off (it won't damage anything).

Replace the battery, then turn on your phone.

message edited by phil22


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#2
December 22, 2013 at 10:25:47
thanks for the reply but I did as you said and it still did not help...

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