Solved Why does Google play services you so much WI-FI data?

November 13, 2014 at 01:07:04
Specs: Windows 7
The "Google Play Services" on my Samsung Galaxy S4 has used 43.1 GB of WI-FI data in 13 days. Can someone tell me the reason for this please and is there a way to reduce data usage?

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✔ Best Answer
November 14, 2014 at 14:28:11
Ok I'm a little confused. If you don't use Google Play, then how can it be using up data? When you scrolled down the screen, did it show that Google Play was the culprit?

You do realize you can scroll down and it will show you all the apps installed on your phone along with how much data each app is using? If you press on an individual app it will go into specifics about that app and many of them will let you view the apps settings including only using them on WiFi and not on a mobile network so it doesn't burn through your data plan.

"I use an app called "Showbox" for watching movies"
Bingo, I bet dollars to donuts that's where your data is being used. Once you scroll down the list of apps, you will probably notice it's the one using all the data.

message edited by THX 1138



#1
November 14, 2014 at 10:05:14
Are you sure it's not 43.1 MB of data? Even if you were streaming music 24 hours a day for 13 days it wouldn't use that much data.

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#2
November 14, 2014 at 10:59:23
Hi THX 1138, thanks for replying, The data usage for Google Play Services is definately reading in GB. At the moment it reads 35.43GB of data from 1st to 14th November! Luckily I have unlimited broadband at home but am frightened to turn on my mobile internet when out and about! I have "disabled background data on mobile data network only. Wi-Fi will be used if available." I don't know whether this could just be a fault on the phone, I've tried un-installing updates but this causes other apps to fail. I really am at a loss as to what could be using this amount of data!

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#3
November 14, 2014 at 12:40:23
I use Google Play on my S5 and don't burn up that much data so something is definitely wrong there. Where are you reading the data using on your S4? On average, how much do you use Google Play?

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#4
November 14, 2014 at 13:06:48
I tap on "settings", then "data usage" then "Wi-Fi". At the moment it reads the same as it did last time I posted to you. I have read several posts from people having a similar problem with "Google Play Services" using a lot of data, but nowhere near as much as me! I don't use Google Play as far as I'm aware. I generally use my phone for Facebook, occasional You Tube, I use an app called "Showbox" for watching movies. I have Google Chromecast connected to my tv. I use Google to search for general information.I have just been reading that Chromecast uses a load of data while idle so have unplugged for now. I'll let you know the results. Thanks so much for taking the time to try and help me.

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#5
November 14, 2014 at 14:28:11
✔ Best Answer
Ok I'm a little confused. If you don't use Google Play, then how can it be using up data? When you scrolled down the screen, did it show that Google Play was the culprit?

You do realize you can scroll down and it will show you all the apps installed on your phone along with how much data each app is using? If you press on an individual app it will go into specifics about that app and many of them will let you view the apps settings including only using them on WiFi and not on a mobile network so it doesn't burn through your data plan.

"I use an app called "Showbox" for watching movies"
Bingo, I bet dollars to donuts that's where your data is being used. Once you scroll down the list of apps, you will probably notice it's the one using all the data.

message edited by THX 1138


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#6
November 14, 2014 at 14:50:16
Yes Google Play Services which includes a multitude of things such as Contacts sync, Accounts manager and others. However I've read that the Chromecast dongle eats Wi - Fi data even in idle mode while ever the TV is on and if the Chromecast app on my phone is on then I think it's probably Chromecast that is the culprit! I've disconnected for now and I'll let you know what the results are.

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#7
November 14, 2014 at 14:53:43
You can always set the Chromecast and Showbox apps to WiFi mode only so they won't work when your phone isn't receiving a WiFi signal, or just don't stream movies when you are using a mobile signal.

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