Samung Galaxy S5 not detected by PC, why?

September 4, 2014 at 03:09:45
Specs: Windows XP
Samung Galaxy S5 is not being detected by PCs/ laptop. All other USB devices are working fine. Please help

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#1
September 4, 2014 at 07:24:59
Try installing the s5 software on your computer. Should be available from the following site: http://www.samsung.com/us/support/d...

~winipcfg

ASCII Question, Get an ANSI


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#2
September 4, 2014 at 12:19:30
You need to install the Kies program on your computer before it will see the S5. After it's installed you can either use Kies to copy and transfer data or you can do it directly from Windows Explorer.

http://www.samsung.com/us/kies/

message edited by THX 1138


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#3
September 5, 2014 at 05:56:31
Thanks all for the guidance but the suggested solutions have not helped, I guess my search continues, would still appreciate more insight on how best this matter van be sorted out, thanks

message edited by stephenk77


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#4
September 5, 2014 at 08:28:20
Did you reboot after you installed Kies? What happened after you did install it, did the program run properly. That's all I needed to do when I bought my Galaxy S5

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