samsung troubleshooting galaxy 2 phone will not charge?

April 7, 2013 at 08:07:02
Specs: Windows 7
samsung galaxy 2 when I try to charge the phone it says battery disconnected and will not charge?tried to charge it when the phone was on and off but still nothing would it be the wrong charger or something in the phone.just got the phone not sure what to do.

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#1
April 8, 2013 at 08:06:26
A new phone is rarely, if ever, supplied with the wrong charger, but the battery could be a bad one.

If you just bought the phone then it's guaranteed for 12-months and you should not have to sort that problem out yourself. Contact the supplier and explain the problem. They should exchange it by law since it doesn't work properly.


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