Solved phone no longer opens with code,slow actions. Motorola razer

August 20, 2013 at 20:07:06
Specs: Windows 7
Can not gain access to phone, verifys my code but does not open. Problem started when battery allowed to run flat. Took it back to the shop the have recomended try to reset to factory settings, but i will loose all my photos and numbers, (2 years worth also a work phone) also no garuntee it will work.

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#1
August 21, 2013 at 03:38:32
Hi alaina28,

Please let us know the model number of the phone so that we can help you backup the data.

If you have the disk that comes with phone, you can use it to create a backup of the phone.

Once the data on the phone is backed up, you can reset the phone to factory settings as suggested by the shopkeeper.

Thanks & Regards
Manshu S
#iworkfordell


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#2
August 21, 2013 at 11:41:37
✔ Best Answer
Utilize Motorola Phone Tools (software) to create a backup of your data through your PC via USB. From there you can then reset the phone to factory default.

Reset unlock code: https://motorola-global-en-aus.cust...

If you can provide the Razr model as Manshu requested as well, would help to provide more detailed/definitive answers.

www.standby-it.com


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