My samsung is in boot loop mode,cant see nothing to go Kies

September 26, 2015 at 17:58:27
Specs: Windows 7
Trying to hard reset my phone by using the computer, but MTP failed when i plug my android Samsung Mega 2 phone to computer

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#1
September 26, 2015 at 23:46:47
Pull out the phone battery, then put it back.

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#2
September 27, 2015 at 02:05:20
Thanks. I tried that several times, didn't work. When I press the power,volume,home button,it says Upgrading . But when done upgrading, it doesn't give me the menu to hard reset it or anything. It just restarts it and freeze into a blank screen.

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