Solved Motorola G 2nd Gen - Pinned access to Home screen anomaly

January 23, 2015 at 00:20:47
Specs: 4.4.4
Input of PIN to access home screen sometimes (often several times in succession) home screen opens then immediately closes requiring repeat input of PIN. Does not happen all the time but when it does usually repeats and I have had to re-input PIN as many as six times before home screen access achieved. Please note that I am not and don't purport to be a cellphone guru and would value some advice please. Thanks, Supplier.

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#1
January 25, 2015 at 23:47:51
✔ Best Answer
Try the support section of the Motorola website.

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#2
January 26, 2015 at 16:44:06
Many thanks phil22 - should have thought of that myself. Support Centre very helpful. Solution involved a complicated process of holding down combination sequences of volume and power buttons which I won't have a hope of remembering - BUT IT APPEARS TO HAVE WORKED. Thanks again, Supplier

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