i want to go back to old password

December 8, 2017 at 13:24:57
Specs: Android
I received a text saying my password was used by someone other than me I panicked and tried changing, but now I cannot receive my emails

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#1
December 8, 2017 at 20:49:57
You need to tell us what email provider (not email address) as in gmail, hotmail, etc.
You will ultimately need to get the email provider or ISP to reset the email account and issue you a new temporary password which you will the have to change again.
Do NOT reuse the old password though you may want to incorporate a tiny part of it to help you remember it, just make sure that you change it around enough that it cannot be guessed by someone who knows the original one.

You have to be a little bit crazy to keep you from going insane.


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#2
December 8, 2017 at 23:03:46
> I received a text saying my password was used by someone
> other than me. I panicked and tried changing, but now I cannot
> receive my emails

That is probably not a legitimate text from your e-mail provider.

If someone used your password to access your e-mail account,
your e-mail provider almost certainly would not know about it.
The only possibility I can think of is if your account was misused
in some blatantly nefarious way, such as by sending thousands
of e-mails in one session, and your provider looked into it and
found that the IP address of the sender belonged to a known
bad guy who was not you. Possible, but I think unlikely. More
likely would be that any misuse of your account either would
not be noticed by your e-mail provider, or if it was noticed, they
would assume it was you doing it. Why would they think it was
someone other than you providing the correct password for your
account? Answer: They wouldn't.

If someone used the same password as you to access their
own account, your e-mail provider would not contact you about
it because that is not a problem. Unless the reason you both use
the same password is that you both chose a password that is
too simple and too obvious. And even then, your e-mail provider
would not tell you that someone else used your password.

So most likely, I think, the text is from a scammer trying to get
access to your e-mail account.

-- Jeff, in Minneapolis


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#3
December 9, 2017 at 04:02:24
Hi Raider,

I would think there is a facility on your Email Sign in page to that covers
forgotten passwords.

You tick it, and the provider sends a code to your (pre selected device) cell phone, alternative email address or whatever, which when entered allows you to proceed.

Good Luck - Keep us posted.


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