Solved hyperlink on web page won't work for smart phones

June 19, 2012 at 09:08:10
Specs: Windows 7

We have created a hyperlink in a pdf document on our web site. The link will work for desktop computers, but does not work for smart phones. We don't know why!

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#1
June 19, 2012 at 11:21:19
✔ Best Answer
It will be a limitation of the PDF reader on your smartphone.

On a PC, Adobe Reader (& other Windows PDF readers) recognises them as hyperlinks, but the reader on your phone will be some other software which can't do that.

Unfortunately, no version of Adobe Reader is compatible with smartphones, but you might be able to find a better PDF reader app which can do what you want.

Look in your particular smartphone's app store.


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#2
June 19, 2012 at 11:55:01
A link could be in a few forms.

Can you open any pdf on the phones?

Hang up and live.


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#3
June 19, 2012 at 12:26:57
Thank you so much for the replies. It appears that indeed the culprit is the smart phone that does not use Adobe as a reader.

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