htc inspire 4g wifi troubleshooting

February 5, 2013 at 18:40:31
Specs: Windows XP
When I try to connect to a WiFi connection on my HTC Inxpire 4g It says, "Unable to scan for networks", How do I fix this?

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February 6, 2013 at 04:27:13
Factory Reset usually fixes that, but keep in mind that a Factory Reset will delete all user data on the phone. Files on the SD card won't be affected.

To perform Factory Reset:

1 ) With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.

2 ) Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..

3 ) Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.

4 ) Press VOLUME UP to start the factory reset.

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