htc freezes and asks if i want to reboot

January 14, 2013 at 02:20:25
Specs: Windows 7
my htc keeps freezing. at first I thought it was the battery but that holds its charge so im guessing its not that. it turns itself on ad off a few times then when it turns back on theres a white screen saying security locked and asks me if I want to reboot, trouble shooter, reboot trouble shooter, power down and also it says mage ci. if you could help me please that would be much appreciated thank you. also when the white lock screen comes up it also says 22 may 2012 01:07

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January 14, 2013 at 04:01:50
Perform a "factory reset" as explained below (source: HTC website):

NOTE: A Factory reset will permanently delete all your data and customized settings, and will remove any applications you've downloaded and installed. SIM card data will not be deleted.

To perform a factory reset on your device:

With the device powered off, press and hold the VOLUME DOWN key.
While continuing to hold VOLUME DOWN, press the POWER key for 10 seconds. You will see the Back, Home and Recent apps keys blink while holding down the POWER key.
When the keys have finished blinking, release the POWER key. While still holding VOLUME DOWN, press and release the POWER key one more time.
When the screen with the three Androids is displayed, release the VOLUME DOWN key.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER key.

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