htc explorer tapping issue

Htc / Explorer
February 13, 2013 at 10:23:39
Specs: android, 600Mhz/512mb
I am facing some weird issue in my htc explorer device sometimes.Its like someone tapping the center right of the screen continuously . If its a link or icon, it gets opened, if it's a text or web page, it gets selected to clip board. I called the HTC technical support, they suggested me general things like calibration e.t.c As of now, locking and unlocking solves the issue for some time but it is very disappointing for a brand new phone. Apart from this issue, I found no issues .

Can anyone suggest me any solution to this issue.
It would be great.
thanks in advance


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#1
February 13, 2013 at 15:49:05
Return it under warranty.

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#2
February 14, 2013 at 01:05:09
warranty is over and in warranty company repairs the device not replaces it.........

And if you have any better solution then let me know........


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#3
February 17, 2013 at 09:08:35
You stated it is a brand new phone. How can the warranty be over? Did you buy a refurbished unit?

Check for any firmware or OS updates.


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