The top row of the on-screen key board is frozen,looks like the centre of the screen is faulty and
I can only switch off with by soft reset with a paper-clip
I also wonder if you can advise me how to disable the demo video
Rumor is a factory reset is required. However you might be able to clear the video cashe for the demo app. The other thing to consider is how new the purchase is. It may have been a display model at a store(unless you knew that) and you may be able to contact the store for help.
Factory resets clear personal apps and data so back things up if that's the way you wish to go.::mike
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