Frozen on boot mode screen

December 26, 2014 at 04:53:46
Specs: Windows 7
The screen suddenly went to boot mode. No keys or buttons are working. Can't switch off or do anything. Brand new tablet - first used yesterday.

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#1
December 26, 2014 at 06:26:56
Brand new? Return it as it's covered by warranty. Trying to fix it yourself might make the situation worse and may also void the warranty, so return it.

That's what the warranty is for so make use of it.

message edited by phil22


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