dead moto g phone

March 10, 2014 at 19:20:55
Specs: Windows 7
I have a moto g prepaid phone and it will not turn on or charge.It did not go completely dead just shut off and will not come back on. I tried taking the battery out but when doing so the battery said that it was unremoveable.

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#1
March 10, 2014 at 21:54:37
It does sound like a battery problem but there's not much you can do if it's not removable. Is the phone still under warranty?

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