AZPEN tablet wont charge or open anymore help?

Asus / M11bb-ca002s
March 28, 2015 at 08:24:27
Specs: Windows 8.1 64 bits, AMD Quad-Core A8-5500 3.2GHz/ 6gb 1600MHZ
I bought 6 month ago an AZPEN 7" DUAL CORE 8GB/4.2JB TABLET, I cant charge it anymore or open it don't know why and its my first tablet. I get to see when I try to charge logo of battery (in red) THATS IT
IF I click to pen it without a usb cable I get same battery logo BUT with a question marck inside a triangle warning type of sort!?

If I try to open it with usb cable then all I see is aspen logo(when it opens normally you see that for a few seconds but now it stays there...it never goes anywhere else or does anything else.

There is a reset button I tried that nothing changed.

I am still under warranty BUT no dealers here so it means id have to ship it ($$) but I need at least to know what is my problem.

Anyone can tell me if I can do something to get it to charge or open? Or do you know what it the problem? IS there a battery anywhere

Please help me as maybe ill have to trash it if shipping is as high as I was quoted its cheaper to buy a new one... maybe there is something I need to do with it so it charges or opens?

Manufacturer: Asus
Model: M11bb-ca002s
OS: Windows 8 64 bits
CPU/Ram: AMD Quad-Core A8-5500 3.2GHz/ 6gb 1600MHZ
Video Card: Radeon HD 7560D Graphics
Sound Card: realtek


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#1
March 29, 2015 at 03:31:51
Your tablet has an internal fault and will have to be returned for repair.

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