android mtp, Samsung i9100 cannot sync. PC

June 30, 2011 at 08:20:36
Specs: Windows 7
My Samsung Mobile i9100 cannot synchronize with my PC althrough the software " Samsung Kies " is installed from Samsung web site. Whenever the mobile is connected tomy PC by using USB cable, the screen on PC show the sentance : Android MTP X failure "
Can volunteers help me to solve the problem. Thanks a lot !
My PC config. is :
Windows 7, Intel (R) Core (TM) i3-2100 CPU @ 3.10GHz
RAM : 2.00 GB, 64 bit

Thanks a lot !


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#1
June 30, 2011 at 12:08:49
My recommendation would be that you first upgrade the firmware on your Samsung Mobile device. The MTP failure could be caused by outdated firmware on the i9100. Ensure that your firmware is up to date, then manually uninstall the Samsung Kies software (and USB driver) and reinstall it. Should work for you then.

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#2
June 30, 2011 at 20:36:24
Dear Jpishgar,

Would you please tell me how to update the firmware on Samsung i9100.

Many Many Thanks !


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