I'm not sure if the computer has virus . it has norton on it but i removed it download trend micro did not come up with anything but cookies that it removed.. symptons of computer is this.. the virtual memory keeps coming up saying to low, but when i checked it says 288mb when you go online this computer downloads everything little pics etc, so it is using alot of the hard drive .. folders are showing up that wasn't there the day before etc.. also the browser closed by itself the screen turned white computer froze up.. if anyone could guide me threw checking for a virus that has had to been on here for a very long time i would be greatful

angeljam

With 192mb of ram it is a wonder that it run very well. You need at least 512mb for xp although I know they will run with less the computer will be slow.

Please download and install the latest version of HijackThis v2.0.2:

Download the "HijackThis" Installer from this link:
Hijack This

1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:28:30 PM, on 3/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Documents and Settings\Compaq_Owner\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?T...
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?T...
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?T...
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?T...
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pogo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?T...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin...
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?T...
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [StandardKeyboard] C:\WINDOWS\Wireless\Wireless.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
O8 - Extra context menu item: Add To Compaq Organize... - C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/Po...
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_ins...
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

--
End of file - 6647 bytes
also this came with 256mb but 64mb is used for audio with xp home 2 thanks for your help

angeljam

All I can tell so far is that something was on the computer.

Run Hijack This, close all windows and browsers except Hijack This, place a check to the left of the following items and press "fix checked":

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?T...

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?T...

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?T...

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?T...

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

Exit Hijack This.

Please download ComboFix to the desktop from one of the following links:

Link1

Link 2

Link 3

Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to hang.)
Please post the log it produces.

ComboFix 08-03-21.2 - Compaq_Owner 2008-03-22 0:05:00.1 - NTFSx86
Running from: C:\Documents and Settings\Compaq_Owner\Desktop\ComboFix.exe
.

((((((((((((((((((((((((( Files Created from 2008-02-22 to 2008-03-22 )))))))))))))))))))))))))))))))
.

2008-03-21 22:49 . 2008-03-21 22:49 0 --a------ C:\Documents and Settings\Compaq_Owner\Application Data\wklnhst.dat
2008-03-20 13:36 . 2008-03-20 13:36 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Trend Micro
2008-03-20 11:43 . 2008-03-20 13:09 <DIR> d-------- C:\Documents and Settings\Compaq_Owner\.housecall6.6
2008-03-07 23:02 . 2008-03-07 23:02 <DIR> d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2008-03-07 04:38 . 2007-07-30 20:19 271,224 --a------ C:\WINDOWS\system32\mucltui.dll
2008-03-07 04:38 . 2007-07-30 20:19 207,736 --a------ C:\WINDOWS\system32\muweb.dll
2008-03-07 04:38 . 2007-07-30 20:19 30,072 --a------ C:\WINDOWS\system32\mucltui.dll.mui
2008-03-06 16:47 . 2008-03-06 16:47 16 --a------ C:\WINDOWS\system32\coh.cache
2008-03-06 13:56 . 2008-03-06 13:56 <DIR> d--hsc--- C:\Program Files\Common Files\WindowsLiveInstaller
2008-03-06 13:55 . 2008-03-06 13:59 <DIR> d-------- C:\Program Files\Windows Live
2008-03-06 13:54 . 2008-03-06 13:54 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\WLInstaller
2008-03-06 12:02 . 2008-03-06 12:02 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\AVG7
2008-03-06 12:02 . 2008-03-06 12:05 <DIR> d-------- C:\Documents and Settings\Compaq_Owner\Application Data\AVG7
2008-03-06 12:01 . 2008-03-06 14:25 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\avg7
2008-03-05 14:56 . 2008-03-05 15:00 <DIR> d-------- C:\WINDOWS\system32\drivers\UMDF

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-20 15:41 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-03-20 15:39 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-03-20 15:29 --------- d-----w C:\Program Files\Norton AntiVirus
2008-03-15 02:29 --------- d-----w C:\Program Files\Java
2008-03-06 18:29 --------- d--h--w C:\Program Files\InstallShield Installation Information
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 08:00 15360]
"MsnMsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" [2007-10-18 12:34 5724184]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-27 21:52 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 19:04 52736]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2004-08-21 01:55 155648]
"KBD"="C:\HP\KBD\KBD.EXE" [2003-02-11 23:02 61440]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 11:01 110592]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2004-10-21 07:15 180269]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2004-04-14 23:43 233472]
"AlcWzrd"="ALCWZRD.EXE" [2004-07-29 04:34 2551808 C:\WINDOWS\ALCWZRD.EXE]
"VTTimer"="VTTimer.exe" [2005-03-08 04:33 53248 C:\WINDOWS\system32\VTTimer.exe]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 20:06 88363 C:\WINDOWS\AGRSMMSG.exe]
"PS2"="C:\WINDOWS\system32\ps2.exe" [2003-09-12 23:13 98304]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-15 00:54 253952]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2004-10-21 07:36 98304]
"StandardKeyboard"="C:\WINDOWS\Wireless\Wireless.exe" [ ]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=

R3 FET5X86V;VIA Rhine-Family Fast-Ethernet Adapter Driver Service;C:\WINDOWS\system32\DRIVERS\fetnd5bv.sys [2008-01-02 03:12]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;C:\WINDOWS\system32\DRIVERS\wg111v2.sys []

.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-22 00:10:09
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-03-22 0:15:34
ComboFix-quarantined-files.txt 2008-03-22 04:15:29
.
2008-03-13 02:09:32 --- E O F ---

angeljam

The combofix log is clean.

Now for some cleanup and a double check.

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.

Download CCleaner from the following link:

http://filehippo.com/download_ccleaner/

After you download it to your desktop and begin installing it only allow the "install icon on desktop" to install . Then run it, use only as suggested, it's powerful use only the prechecked items.

Run an online scan with Kaspersky from the following link:
Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE YO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

Click Yes, when prompted to install its ActiveX component.
(Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
The program launches and downloads the latest definition files.
Once the files are downloaded click on Next
Click on Scan Settings and configure as follows:
Scan using the following Anti-Virus database:
Extended
Scan Options:
Scan Archives
Scan Mail Base
Click OK and, under select a target to scan, select My Computer
When the scan is done, in the Scan is completed window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.
To obtain the report:
Click on: Save Report As (above - red blinking arrow)
Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar
In Save as type, click the drop arrow and select: Text file [*.txt]
Then, click: Save
Please post the Kaspersky Online Scanner Report in your reply.

---------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, March 22, 2008 2:22:31 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 22/03/2008
Kaspersky Anti-Virus database records: 654320
---------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 54820
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 01:07:47

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\History\History.IE5\MSHist012008032220080323\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Compaq_Owner\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\chandir.dat Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\chandir.idx Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\chn.dat Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\chn.idx Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\D0000000.FCS Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\inuse.txt Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\L0000006.FCS Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\main.log Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\prs.dat Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\prs.idx Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\prs_die.dat Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\prs_die.idx Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\prs_dnd.dat Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\prs_dnd.idx Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\prs_ext.dat Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\prs_ext.idx Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\prs_rcv.dat Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\prs_rcv.idx Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\storydb.dat Object is locked skipped
C:\Program Files\Compaq Connections\6750491\Users\Default\Data\storydb.idx Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{71CD564C-DFCF-4E26-881D-D113F8018F35}\RP2\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{6A14961C-F0D6-452D-AB11-B757249760CC}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\System Volume Information\_restore{71CD564C-DFCF-4E26-881D-D113F8018F35}\RP2\change.log Object is locked skipped

Scan process completed.

angeljam

The log is clean. How is the computer operating.

oh yea you definately have a virus, but year xp needs around 512 mb to run well.

Norton = Useless
Ikarus = finds errors that dont exist
Zonealarm = Excellent
AVG Free = Excellent
Kapersky i wouldnt recommend, click the link on my signature

http://virusscan.jotti.org/ to scan your files if you dont have any scanners

Thanks for your help jabuck I will know more on how it is running in a few days after she runs it more thanks again..

YEAHJONES I'm not putting norton back on it I use avg so I will install that for her..
If it still shows signs of problems I will post asap

Thanks again you guys are great..

angeljam

hey i think ESET NOD32 is the best. Coupled with Spyware Doctor, it works for most viruses and spywares