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Frustrating LCD problem

Original Message
Name: Luna M
Date: September 7, 2006 at 13:18:48 Pacific
Subject: Frustrating LCD problem
OS: WinXP Home Ed
CPU/Ram: 512
Model/Manufacturer: Dell Inspiron 5150
Comment:

Working on a client's problematic laptop...

Laptop was having problems with being unable to power on, and with a darkening LCD when it did power on.

Disconecting the touchpad fixed the power-on problem.

However, the LCD continues to malfunction. I can't tell if the problem is with the inverter, the CCFL, or the LCD itself. The symptoms are as follows:

Sometimes, the screen work fine.
Sometimes, the LCD comes on, but the backlight does not.
Sometimes, the LCD does not function at all.
Video out to a CRT monitor works fine.

There seems to be no way of predicting whether the LCD/backlight will work or not. Just, sometimes it does, and sometimes it doesn't. I've checked to be certain all the connections are secure...

Unhooking and rehooking the connections seems to make little difference. I've reseated the inverter and CCFL, which also seems to make no difference.

Any ideas as to which of the four--inverter, CCFL, LCD or (detachable, ATI) video card--is the problem? Or know how I could determine which it is?

As mentioned before, the computer would not boot reliably until the touchpad was disconnected. Is it likely these two problems are related somehow? I've been assured the laptop did NOT take a lightning strike, but i have only the client's word to go on for this.


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Response Number 1
Name: street1
Date: September 7, 2006 at 14:48:46 Pacific
Subject: Frustrating LCD problem
Reply: (edit)

What about the power jack is it okay?



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Response Number 2
Name: Luna M
Date: September 7, 2006 at 14:57:07 Pacific
Subject: Frustrating LCD problem
Reply: (edit)

As far as I can tell, the power jack isnt' the problem. The computer exhibits the same behavior whether it is plugged in or on battery power.


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Response Number 3
Name: street1
Date: September 7, 2006 at 15:28:41 Pacific
Subject: Frustrating LCD problem
Reply: (edit)

Then I believe you have a failing backlight.

No different than a florescent light that shows the same symptoms.


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Response Number 4
Name: street1
Date: September 7, 2006 at 15:40:17 Pacific
Subject: Frustrating LCD problem
Reply: (edit)

I forgot a failing inverter can cause the backlight to show the same symptoms.

The backlight is the least expensive try that first.

http://www.fonerbooks.com/laptop_5.htm


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Response Number 5
Name: Tubesandwires
Date: September 7, 2006 at 22:23:42 Pacific
Subject: Frustrating LCD problem
Reply: (edit)

If there is nothing wrong with the LCD screen when it does light up enough - such as - more than the few dead pixels that may have already been there before, or black lines, or lines of one color, or parts of the screen are not displaying, there's probably nothing wrong with the LC's and their circuits.
The screen being black does not mean there is anything wrong with the LCD assembly itself, outside of the inverter and CCFL.
The LC's - liquid crystals - do not produce light - they alter the color of or block the light coming through the screen from the CCFL. If the CCFL is burnt out you get no display at all, all the time.

You most likely candidate is the CCFL is starting to fail, and you just happen to be witnessing it - like street1 has pointed out, the symptoms are simlar to any flourescent light - when it's dying it behaves erratically.

I did some looking around a while back when a freind had similar problems, and I found some frequent symptoms and explanations for them on a web site that replaces CCFL's and invertors, or can sell you either.
In his case he replaced the inverter and it didn't help.

Notes I made, with stuff I later added:

1. The backlight is failing - if the voltage invertor for the LCD display backlight is okay, you may get a brighter display briefly while booting, then the display goes black or very dim and stays that way.
That happens because the voltage invertor circuit shuts off when it detects the backlight is poor to prevent frying itself. Another symptom of a failing backlight is the display probably had a pink or other colored tint before this blackness problem happened.

The backlight is fairly inexpensive (e.g. $40 on the web) but tricky to replace yourself (you must be very careful, and good at soldering - you have to remove the LCD assembly from the laptop lid and remove pieces from the LCD assembly edges) and it is recommended you have some technician who knows how to do that tackle it, which will cost you more, or you get yourself a complete LCD display assembly either refurbished (more expensive) or new (even more expensive).
The backlight is technically called a CCFL - a Cold Cathode Flourescent Lamp.

2. The other thing it could be is the voltage invertor is defective.
If it is dead, you will have blackness all the time.
The voltage invertor supplies high voltage to the CCFL.
It is relatively inexpensive (e.g. $45 on the web), and much easier to replace yourself than the CCFL is, or you can pay more to have someone replace it for you.


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Response Number 6
Name: Luna M
Date: September 9, 2006 at 13:04:50 Pacific
Subject: Frustrating LCD problem
Reply: (edit)

Thanks for all the info street and tubes. I think the problem is the lamp. Will call the client and see if they're willing to pay for a replacement...


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