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New trojan-can't switch users in XP
    Summary: The past few days I've had 1-2 trojans show up. I changed AVG to delete instead of heal, also unchecked System restore and re-booted (2 were in Backup...

Trojan, can't remove help!
    Summary: Hi, i have f-secure 5.4 and scannd my system and found a virus ( http://www.f-secure.com/v-descs/trojdown.shtml ) located in map " C:\Documents and Se...

can't even start in safe mode
    Summary: Sudden attack with warnings from "windows" that "windows" had detected a security problem, these windows I Xed out and they would pop up again twice a...

Help with Trojan! Can't narrow down
    Summary: Hi TB, FIRST you must get rid of the W32.Blaster.Worm using either the removal tool from http://securityresponse.symantec.com/avcenter/venc/data/w32.b...

Can't fix this Trojan
    Summary: I have a virus that keeps putting msupdate.exe into my startup. I run msconfig and remove it. It keeps going back in. I ran a trojan checker and it ca...

Trojan can't remove and mulitplying
    Summary: Firstly I'm not really a techie so I might be confused with whatyou tell me to do so please be patient with me. My husband downloaded a free spyware d...

Write-protected Trojan can't delete
    Summary: A Trojan called StartPage-W was found on my hard drive in several different places. VirusScan deleted 2 of them, but several more are write-protected ...

Can't access items in control panel
    Summary: Sorry I took so long to get back to you. Ok, I did all the steps except the ones involving control panel applications, because I can't open them. All ...

Scagent.A trojan - can't remove
    Summary: Hi. I'm having problems with a new trojan called Scagent.A which is in windows\digfilt.dll. AVG (newest updates installed) finds it but won't delete ...

Can't update AVG or use email
    Summary: Hey folks. A colleague has a problem with her PC. I flattened it and gave it a tidy a few weeks ago at which time everything was working fine. I insta...

WIndows XP won't switch user
    Summary: I think I had a virus a week or so ago - windows explorer would not start upon booting up. I think that I got that fixed, but now although I have win...

Can't run any sypware programs
    Summary: 'it should start system restore, then restore the system to a state before the virus was in contact.' Do you really think that once a PC is infected t...

Can't run NAV in safe mode
    Summary: I have been overrun with spyware and adware. It happened before and I went into safe mode, ran NAV and it was fixed. This time I can't get NAV to run ...

can't delete virus in iexplore.exe
    Summary: I have win 98 and i ran norton corporate edition and it says i have the virus backdoor.oblivion in iexplore.exe. Its located in C:\windows\system. I c...

Can't scan for virus or adware
    Summary: My boss uses the company laptop and, despite my efforts to keep it up to date and protected, he manages to accumulate viruses and spyware. The most re...

Virus? New progs can't use internet
    Summary: Recently I've gotten what I'm pretty sure is a virus. Whenever I try to update a program or download an entirely new program, I am unable to access th...

can't delete file
    Summary: the file can't be put in the recycle bin! ...

I can't open any executable on pc!
    Summary: I can't run an .exe. Anytime i try to run one, i get a message saying "Windows cannot find 'C:\WINDOWS\...'. Make sure you typed the name correctly, ...

Questions about Trogin?
    Summary: dont' format or delete this is what i usually see my users do or i should say the customers i support. What Trogin is? Defining a trojan is a tool to...

Can't stop LiveUpdate process...
    Summary: I am trying to un-install Norton SystemWorks, and it tells me I can't until Live Update is done running. But It has been constantly "running" in the ...

Can't have access to some URL
    Summary: I can't access my website nor my hosting provider's website. I can ping with my ip perfectly. If I ping with the domain it's says that can't found the...

Infected and can't boot into windows
    Summary: Well after many try's and now after putting the windowsxp cd in the cd drive for some reason I was able to get into the OS. I was able to scan with Av...

Downloaded Winifighter - Can't Get it Out
    Summary: Try: ftp://212.47.219.89/devbuilds/AVPTool/index.html if you can't run it in normal mode try it in safe mode. If I'm helping you and I don't reply wit...

Can't paste in explorer (trojan-gen
    Summary: Hi there, Yesterday a friend of mine asked me to look at his computer as it wasn't doing what he wants. We used Avast to scan his computer and he has ...

Can't find Trojan to remove it
    Summary: John I would not think it is a good idea to delete files in there once you do gain access...you would be left with a partial restore point and if ever...

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