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your computer is infected
Name: rw29 Date: August 31, 2006 at 15:39:57 Pacific OS: windows xp CPU/Ram: dont know Product: dell
Comment:
Hi, on my laptop in the bottom right corner there is a red circle with a white cross in it and it keeps flashing up with your computer is infected, and it says windows has detected a spyware infection and it says click here to protect but when i click nothing happens! and i have done many scans which always says my laptop has nothing wrong with it! How can i stop this? and is this really bad? thanks for your help
Name: oldfogey Date: August 31, 2006 at 15:55:33 Pacific
Reply:
If I am not mistaken, what you have got is a piece of spyware that puts that message up, and when clicked is supposed to send you to a site where you can buy a fix for the problem - basically a scam, though it looks as if the other end is not operating.
Do not click on the link.
I can't remember what you need to get rid of this, but try downloading and running Ad-Aware, Spybot and Spyware Blaster. All free (just google) and all a good idea to have in any case.
If this doesn't solve it, post again the Security forum, and let us know what Anti Virus and other protective software you have; I'm sure somebody will recognise it.
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Response Number 2
Name: Avenger77 Date: September 1, 2006 at 04:52:57 Pacific
Reply:
try to run spybot search&destroy or any other antispyware software in safe mode, anyway if yo are not able to remove this spyware, there is only one solution ...... install fresh copy of winxp !
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Response Number 3
Name: rw29 Date: September 1, 2006 at 04:58:23 Pacific
Reply:
Hi thanks for your help, the protective software i have is Norton (symantec). If i download one of the spyware removals you recomended will this disturb Norton?
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Response Number 4
Name: Avenger77 Date: September 1, 2006 at 05:04:47 Pacific
Reply:
There is no problem to combine Norton with spyware removal tools
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Response Number 5
Name: rw29 Date: September 1, 2006 at 05:21:31 Pacific
Reply:
Thanks for all your help just downloading spybot search and destroy so hopefully that will work.
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Response Number 6
Name: rw29 Date: September 1, 2006 at 06:08:57 Pacific
Reply:
Thankyou soooo much for your help spybot worked and i havn't got and spyware or virus' any more, it saved me paying too get someone out thanks again.
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