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Yahoo Mail problem

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Name: chaliu
Date: July 20, 2004 at 13:45:00 Pacific
OS: XP Pro
CPU/Ram: Athlon XP 1600
Comment:

Hi, this happened about 2 weeks ago and I haven't been able to find a fix. In my Yahoo Mail window (mail.yahoo.com and log in), I cannot click "Delete" , "Spam", "Mark", or "Move", nothing will happen if I click on them. Same thing happens when I try to compose an email, the "send", "save as draft", "spell check", and "cancel" buttons just don't work. I think it's a problem with IE 6, but I've even reinstalled XP Pro, and it didn't help. Strangely enough, I downloaded Netscape and it worked for Yahoo Mail's site without any problem.
I really need you guys to help me on this one, I really want to use IE for my Yahoo Mail. Thanks a lot!!!



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Response Number 1
Name: LL
Date: July 20, 2004 at 16:45:37 Pacific
Reply:

If you haven't, try deleting Cookies, Temp Internet, and Windows Temp files.

'also,

Open IE, Tools - Internet Options - General tab - Settings button. Be sure that Never is not selected.

If none of this works, go to Internet Options again, on the Security tab and the Advanced tab, click the "Default" buttons. On the Programs tab, put a check in Internet Explorer should check to see whether it is the default browser and click the Reset Web Settings button.


L L


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Response Number 2
Name: chaliu
Date: July 21, 2004 at 00:56:21 Pacific
Reply:

Hi, LL, thanks for the help, but just tried everything you suggested, and still the same here.


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Response Number 3
Name: molle
Date: July 21, 2004 at 02:03:47 Pacific
Reply:

Hi,
Do a quick reinstall of IE6.

1) Insert the Win XP CD

2) Open Start / Run and type:
rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 c:\windows\inf\ie.inf

Press ENTER

Aka NorthViking.
www.megagames.com
www.gamerskingdom.net


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Response Number 4
Name: chaliu
Date: July 22, 2004 at 10:25:14 Pacific
Reply:

Hi, thanks Molle, just tried that, however problem persists. And now i realized it's not just Yahoo mail, same thing with my hotmail too, all those grey buttons are useless now.
I also tried to download ie6setup.exe from Microsoft, but the installation keeps saying I havea newer version of the program that i cannot continue.


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Response Number 5
Name: molle
Date: July 23, 2004 at 01:52:25 Pacific
Reply:

Hi again chaliu !

Go here to reinstall http://support.microsoft.com/default.aspx?scid=kb;en-us;318378&Product=winxp

If you get digital signing problems go here http://support.microsoft.com/default.aspx?scid=kb;en-us;813442&Product=winxp

Good luck.

Aka NorthViking.
www.megagames.com
www.gamerskingdom.net


0

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