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xp wont shut down

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Name: Aus
Date: November 17, 2002 at 17:26:52 Pacific
OS: xp
CPU/Ram: 512 sdram
Comment:

my windows xp wont shut down. when i press start and then turn of coputer then shut down it wont shut down, it just looks at me as if im an idiot. i know what the problem is if i hit ctrl+alt+delete then go processes there is something running that is called SysMap.exe. once i end process this program i then can shut down my computer normally. the real problem is that everytime i turn my computer back on this sysmap.exe is still running and i have to end the process for me to shut down my computer. what i want to know is how to get rid of it once and for all. thnx a lot



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Response Number 1
Name: HiJinx
Date: November 17, 2002 at 18:28:13 Pacific
Reply:

You should have a look at this link.

Follow the instructions to delete the registry entry and then reboot and delete the .exe and .dll files.


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Response Number 2
Name: HiJinx
Date: November 17, 2002 at 18:30:48 Pacific
Reply:

Also, since it seems to have some key-logging activity, you should change any passwords that you may have typed in while the program was running.


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