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XP won't shut down.

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Name: Andy
Date: April 23, 2002 at 06:35:27 Pacific
Comment:

Everytime i select "shut down" the computer just restarts,if i select restart it will restart,i have tryed fixing the power setings but it didn't help,have u any ideas?



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Response Number 1
Name: fred
Date: April 23, 2002 at 06:41:31 Pacific
Reply:

Check out the following site:

http://www.aumha.org/a/shtdwnxp.htm


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Response Number 2
Name: tropic
Date: April 23, 2002 at 06:43:29 Pacific
Reply:

Gut feeling is that your machine is blue-screening at shutdown. Turn off the "Automatically Restart" feature in Control Panel/System/Advanced/Startup and Recovery (Settings)--now you'll be able to see the error message rather than restarting.


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Response Number 3
Name: Andy
Date: April 23, 2002 at 07:52:15 Pacific
Reply:

I tryed what u both said but i did everything it told me to on the web site and it still isn't working,i tryed turning off the automatic restart but the error message says it could be a program that i am running in the background but none are running. thanx anyway.


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Response Number 4
Name: Chris
Date: April 23, 2002 at 08:32:10 Pacific
Reply:

Sounds like some Power management file is messed up. You may want to try re-installing Win XP, chose the upgrade option. Your personal files will be saved.


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Response Number 5
Name: abc
Date: April 23, 2002 at 09:04:23 Pacific
Reply:

uncheck the enable advance power management support under>power>APM tab


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Response Number 6
Name: ItsMe
Date: April 23, 2002 at 09:59:53 Pacific
Reply:

Hi.
If none of the above worked, try this.
1. Click start then run.
2. Type regedit and hit return.
Regedit window will open.
3. Click on Hkey_Local_machine then software then microsoft then windows nt then current version then winlogon. So what you have done so far should look like this.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

4. Look in the right window, near the bottom for PowerDownAfterShutDown, You might only be able to see upto PowerDownAfter... If the value to the right of that is 0(zero). Continue.
5. Double click on it and change it to 1.
Close regedit and shutdown, hopefully your problem should be solved.


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Response Number 7
Name: da bagman
Date: April 23, 2002 at 13:14:57 Pacific
Reply:

I found this at: http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp

Don't know if it will help or not, but it sounds like your problem.

"Speaking of the BIOS, it's probably a good idea to ensure that you have the latest version before installing XP. This is because XP, like 2000, more strictly follows the ACPI power management specification than Windows 9x/Me, and older BIOSes might make the OS behave strangely (for example, you choose Shut Down and the system reboots instead). Generally, you can download BIOS upgrades from the Web site of the company that made your PC or motherboard."


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Response Number 8
Name: Alan
Date: April 23, 2002 at 14:38:53 Pacific
Reply:

Hi Andy,
Just a thought, but do you have Roxio EasyCD
Installed if so check this link Click Here
Hope this helps
Cheers
Alan


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Response Number 9
Name: dave
Date: June 2, 2002 at 13:47:03 Pacific
Reply:

there is a known fault with adaptec/roxio cd writer program that causes a shut down problem ..do you run this? if so there is a fix at
http://www.roxio.com/en/support/roxio_support/ecdc/ecdc_plat_51_updt.html


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