XP will not boot-- Missing boot manager

September 7, 2010 at 07:53:04
Specs: Windows XP, 2.3Ghz / 1GB
Have XP Home Edition, SP3, was running slow, friend suspected malware and deleted 5 Administrators, now system won't boot OR repair, no prior registry shots to refer back
Have an XP disk and windows 7 recovery disk but these haven't worked and I'm over my
head. Important data I can't afford to lose on this HD. Would data recovery 'ware fix this?

germeten at yahoo dot com


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#1
September 7, 2010 at 08:16:40
You do not address malware by deleting user accounts. Did you friend delete your user account?

During what part of this process did the computer stop booting?


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#2
September 7, 2010 at 09:53:08
Easiest answer would be to take it to a professional
Another option would be to boot to a linux live disk and copy what you need from your hard drive to a USB flash drive then format and reinstall windows.
Then remember that if is stuff you cant afford to loose then Back It Up to begin with. MS has Skydrive, Google has Gdrive and there are countless other services.

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#3
September 7, 2010 at 11:39:24
My friend said he saw 5 administrator accounts in XP and deleted (some); I
didn't see what he did and he's defensive about it, being the "expert" and all.
Now blames me for files I downloaded. It was slow surfing, but still working
before he sat down. I don't do high-risk surfing or downloading, use antivir
and zonealarm, but things do get in, i.e. many Metatrader4 platforms have
trojans.

Anyway, I get "missing boot manager", BAD_POOL_CALL and "...missing
or corrupted: \WINNT\SYSTEM32\config\system. I have another XP disk
(came pre-loaded, never had the original) and Windows 7 repair disk;
neither could restore the boot function, no prior registry image to recall
(using dial-up, had most services off for the drag in speed.) Restore
can't even see XP, the operating system doesn't appear in the menu.

I have Ubuntu on a separate partition but it can't see XP or its files. Can anyone recommend a freeware recovery app? Easy isn't affordable.


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Related Solutions

#4
September 7, 2010 at 13:43:06
is your hard drive encrypted? I shouldn't be if it is Home Ed. Ubuntu should be able to see the files on your NTFS partition.

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#5
September 7, 2010 at 16:15:12
No my HD isn't encrypted. One more recent mistake I might have made, when restore on my corp. version of XP wouldn't work, I tried installing it over Home Edition. It didn't work but elsewhere read this may have created a duplicate OS making data files unavailable. I got the BAD_POOL_CALLER "for my protection" so I don't think anything installed, but no, Ubuntu can't see the files. Recently was able to boot into safe mode (sort of); some drivers did load but desktop is all black, no icons to be seen. BAD_POOL_CALLER is ostensibly some buggy software trying to load into memory, but I can't turn it off if I can't identify it, much less get into the system.

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#6
September 8, 2010 at 02:57:44
A correction to above: Ubuntu does seem able to see files & folders, IF I do a search and know exactly what I'm asking for; otherwise the contents of my C drive XP system is hidden, even though I tell Ubuntu to show hidden files.

Isn't there a piece of stand-alone software or OS that shows EVERYTHING that's on a system?

But my real question is does anyone know how to resolve the BAD_POOL_CALLER issue? Thanks, everyone.


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#7
September 8, 2010 at 18:09:59
OK, don't all respond at once.

Can anyone tell me if XP pro edition is different from Home Edition?
I spoke with Gateway today and they said a reinstall of Home Edition,
albeit a different key code, should preserve my data; but could the same
be said for pro? thanks.


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#8
September 8, 2010 at 19:44:34
only real diff is access to domains and file encryption.

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#9
September 9, 2010 at 01:44:35
ok, thanks. I'll try to do a data recovery first.

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#10
September 9, 2010 at 05:12:12
q: if I install xp pro on a separate master disk, will it be able to see files and
folders on my unbootable home edition? thanks.

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