When i turn on my computer everything is good i can sign in do anything i want on it, but turning on the computer in the welcome i get a blank pop-up and it gives two options either yes or no, no matter which one i click on it takes me to the same place my desktop and everthing works well but how do i take off the blank pop-up, i want to take it off because this already happen to me and after a couple of weeks my computer stop working and it just took me to the welcome screen the blank pop-up showed up but this time when i tried to sign in it didn't matter what i clicked it showed my wallpaper but then it went back to my log-in screen so can someone please help me before my computer breaks down again and i have to do a reinstall of windows again having to format my hard drive so please help thanks in advanced.

How to Perform a Clean Boot in Windows XP To help troubleshoot error messages or other issues when you cannot determine the cause of the issue, disable common startup programs, settings, and drivers to eliminate possible software conflicts when you start Microsoft Windows XP. This procedure is known as "clean booting." Print the article for reference. Report back with findings. OR you could- Go into Event Viewer then right click each catagory (System, Security, and Application), then click "Clear all events". When Prompted to Save, do not save. Then Restart computer, then go back into Event Viewer and look for events. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

Thanks ill write back although i will have to try the second choice because i already did clean boot and it didn't work thanks.

thanks for your help but it didn't work any other advice?

Try System File Checker: Open the Command Prompt, then type: sfc /scannow note space between the c and / Have XP CD in your drive. Information about SFC --------------------- Do you use any anti-Spyware programs ??

Maybe also the blank popup is caused by Windows having a damaged script DLL like in this- Several dialog boxes are blank

I think we are geting to it please continue to help me ok i did the Open the Command Prompt, then type: sfc /scannow everything is good now Maybe also the blank popup is caused by Windows having a damaged script DLL like in this- Method 1: Reregister Jscript.dll and Vbscript.dll that didn't fix the problem everything is good but when i go to the second method Method 2: Edit the registry i cant find the key that it telling me to look for finally i do have ANTI-SPYWARE PROGRAMS -Spyware Doctor -Ad-aware -Spybot -Microsoft anti-spyware -xoftspy lol i got a lot of them and i also have Mcfee