XP stuck in MSConfig diagnostic startup mode

May 5, 2010 at 12:25:53
Specs: Windows XP
Hello, yesterday I was infected with the BankerFox.A
virus, when my computer was starting up I started
msconfig and changed my start up selection to
Diagnostic Start up, ran a virus scan, and removed the

However I am now stuck in Diagnostic Mode, I have
opened msconfig and tried the Normal Startup option,
which makes no difference.

Could you please help me get my computer back into
normal mode as I need access to the Internet for work.

I am running Windows XP with SP2.

Thank you in advance.

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May 5, 2010 at 17:37:52
I suspect you are not yet clean.

Download, install & then update Malwarebytes' Anti-Malware
Error codes
Common Issues, Questions, and their Solutions, Frequently Asked Questions.
If it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.
If it still will not run.
1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.
Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.
If it installed but will not run, navigate to this folder:
2: C:\Programs Files\Malwarebytes' AntiMalware
At the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.
Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.
When it opens, update 1st.
If it won't update after installing, update manually.
Download & install.

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