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xp restarting at shutdown

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Original Message
Name: B. G. Smith
Date: September 25, 2002 at 09:22:40 Pacific
Subject: xp restarting at shutdown
OS: xp proffesional
CPU/Ram: amd 1800/256ddr
Comment:

every time I shut down xp it goes to turn off the computer then resets and starts windows again. I heard easy cd creator can cause problems but I don't even have a burner. Whats up???


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Response Number 1
Name: Sandman
Date: September 25, 2002 at 09:39:12 Pacific
Reply: (edit)

Go here and see if it helps,
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q320299

This is caused by windows crashing as it is shutting down. That page will tell you have to stop your pc from rebooting and instead show you an error message. Post a new message with that error and maybe someone can help out.

Sandman


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Response Number 2
Name: m d k
Date: September 25, 2002 at 10:07:09 Pacific
Reply: (edit)

http://www.aumha.org/a/shtdwnxp.htm


this will be very helpfull :)

good luck


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Response Number 3
Name: Chuck
Date: September 25, 2002 at 13:33:41 Pacific
Reply: (edit)

Also:
Windows XP Restarts When You Try to Shut Down Your Computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q311806
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