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XP Remote Desktop - works on LAN bu

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Name: happydog108
Date: January 17, 2004 at 12:30:27 Pacific
OS: XP Pro
CPU/Ram: athlon XP/512
Comment:

XP Remote Desktop - works on LAN but not WAN

I have been struggling to get Remote Desktop to work properly for me & would really appreciate some help. I am trying to be able to connect from my work laptop to my home machine when on the road.

I set up router to forward port 3389 (TCP) to the XP machine's IP address. If I hook up laptop to the HOME LAN and try to access another desktop by typing IP address (ie. 192.168.1.xxx), no problems. But, if I try to connect using the router's WAN IP (ie. 65.61.xxx.yyy), or my DynDns name (ie. Joe.homeip.net), I cannot connect.

Funny thing is, If I use a dialup modem connection instead, Joe.homeip.net works no problem! I am confused...

Things I tried:
1. Checked port forwarding in router, seems ok
2. Checked DynDns setup, not problem.
3. Can ping and get reply from 65.61.xxx.yyy), or my DynDns name (ie. Joe.homeip.net)
4. Remove ZoneAlarm &/or reset port forwarding. Doesnt not work w/ or w/o ZA.
5. Tried to dial in using modem connection to ISP & connect using Joe.homeip.net -- it works!

NETWORK SETUP is:
Cable Modem: RCA
Protocols: TCPIP, and NETBUI for file/printer sharing
Router: RCA, 192.168.1.1, DHCP enabled, TCP port 3389 forwarded to 192.168.1.xxx
Wireless Router: DLink DI623, DHCP dissabled (using as switch only). Hardwire connected
DynDns to handle DNS translation to local IP.

RoadRunner ISP
\\
RCA CABLE MODEM
\\
RCA ROUTER
\\
DLINK DI624 == [ W2K Laptop client ] -- telephone modem -->
(DHCP off)
\\
(zone alarm)
[ XP Machine1 host ]

I am really confused about the why external WAN is not working, but the phone modem is working. Tips on how to troubleshoot (and trace port traffic would be a big help).

Mike (a newbie in trouble...)




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