XP, RAID drive failure, XP repair not working

April 24, 2009 at 07:28:27
Specs: Windows XP
Ok so here is the deal.
My hubbys comp just died, it was whining for a while and he figured a drive was going so he shut it down to figure out which one it was and when he went to reboot it wanted to do a disk check ( he did not remove any hardware).
He said ok to the disk check and it failed because the chkdsk.exe couldn't be found.
Loaded the XP sp3 cd into the cd-rom to try and do an XP repair and the initial load goes through but when it gets to the starting windows part it blue screens.

Any Ideas?

I'm pretty good with computers but I don't work with RAID alot and I'm just trying to help him get this fixed because he is never home and when he is he doesn't want to be bothered with fixing this and just uses his laptop :( Poor guy!


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#1
April 24, 2009 at 08:17:38
When a computer starts making a noise, that is the time to investigate. Had this been me, I'd have opened the case immediately upon detecting a noise, with the computer running, and figured out where the noise was coming from.

The last time this happened to me at home, it turned out the case fan bearing was going and that was what was making the whine. Simple enough to replace.

Anyhow, having said that. You still don't know what was making the whining noise. It may have been an HDD or it may be a fan (case, CPU etc). Since you don't know that, you'll have to troubleshoot what you do know.

The inability of the system to find chkdsk.exe is not a good sign. This may mean you do have HDD issues, or it could be OS issues, or, it could be a virus.

Loaded the XP sp3 cd into the cd-rom to try and do an XP repair and the initial load goes through but when it gets to the starting windows part it blue screens.

The exact error would be very helpful. It can be researched via google and there's a good chance that will lead you to the root cause of the problem.

As far as the RAID goes, is it a hardware RAID, or a software RAID?

If the issue is an HDD, and the RAID is a hardware RAID, there's a good chance the problem is recoverable. If the issue is an HDD, and the RAID is a software RAID, well, software RAID's aren't worth bothering with and the problem may be unrecoverable I'm sorry to say.

No matter what, I sincerely hope your hubby has proper backups going on for his system. A RAID does not preclude the need for good backups. Which btw, I hope you have good backups going on your PC as well.


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#2
April 24, 2009 at 09:19:58
I suppose I should have tried booting it myself to see exactly what it was doing, I posted the above solely on what my husband told me was happening.
I have taken a look at it and it is RAID 5 with a 4 disk array. It is hardware RAID.
It is not the chkdisk that is missing is is the autocheck that tries to run on bootup and is not found, it then skips autocheck and proceeds to boot, it is at this point it simply reboots with no errors, no blue screen, and continues in this cycle if you let it.
All 4 drives show up in the RAID configuration.

As for the Stop error on blue screen this is what I get....

STOP: 0x0000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)

To add to this he had been getting disk read errors in his bittorrent program a week or so before this all happened.
So that is why he figured it was a disk.

He just wants to get it up and running again and not loose all his stuff, he has nearly 1tb of files on this array :(


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