XP Professional Boot Loop

August 12, 2005 at 16:19:05
Specs: XP Pro, NA

Hey there

My friend has a laptop with XP Pro on it. When you power up it displays the initial Dell Latitude screen with the F2 to enter BIOS or F12 to go to a boot menu then the screen goes blank, then it loops back to the Dell Latitude screen again.

If I press F8 it brings up the menus for Safe Mode etc but if you select Safe Mode it lets you enter on Windows XP Professional and then instead of booting into safe mode it goes straight back to the Dell Latitude screen and continues to loop. It does this no matter what I choose.

My friend does not have any original discs except a copy (non bootable) of Win XP Pro. Yes, it's pirated! So she doesn't even know the product licence code. And yes, I will be telling her off!

I can't think of anyway to fix this unless it's a hardware problem. I have tried reseating the RAM and have also disconnected the battery that was next to the RAM for about a minute. Neither of those improved the situation.

Does anyone have any ideas?

The only other solution I can think of is to format the HD and load Win 98 onto it (since there's a licence sticker for Win 98 on the bottom of the laptop).

Does anyone else have any better ideas?

Thanks in advance.
Tracey


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#1
August 12, 2005 at 19:19:26

I was successful in fixing a similiar problem on a PC. Go to Microsoft's support page (support.microsoft.com) & check out article # 307545. It describes how to recover a Win XP system that doesn't start because of a corruption in the registry.


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#2
August 12, 2005 at 20:59:53

Hey thanks for the link. I couldn't get part two to work because I can't get into safe mode but not to worry.

I have found an XP Pro disk and it has a licence code but the disk is not bootable - I can use another XP Home disk to get to recovery console so I have a command prompt and then I can insert the XP Pro disk but of course D:\setup doesn't work. Grrr.

I am so used to using Windows 98 I feel crippled in XP.

Anyone have any further ideas?


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#3
August 12, 2005 at 21:51:19

Have you tried the Last Known Good Configuration?

Failing that, try asking your friend what the last thing was that they remember doing. This might be a file corruption due to a virus and/or antivirus program.

Otherwise, try asking your other friends if they have an XP CD you can borrow to boot the thing to the Recovery Console (this is usually the easiest way)...


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#4
August 12, 2005 at 23:43:47

Hi, thanks, yep I tried Last known good configuration but that simply loops back to the Dell Latitude screen too. I might try to borrow an authentic XP Pro disk from a computer shop on Monday.


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