|My son is trying to install "Microsoft Video Screensaver" on a Dell running XP Pro from here.|
You'll note that next to the Download button it says "Validation Required". When he downloads the installer and runs it, he is asked to Accept the EULA and then the installer says that he must Validate his copy of Windows. When he clicks "Validate now", IE opens, the Validation process begins and he gets the message that his copy of Windows is valid.
Unfortunately, when he clicks back onto the Installer window, it says that the installation was interrupted and that he should restart it. When he restarts the installation, it once again asks him to validate his copy of Windows and the same thing happens again. IE opens, Windows is validated, Installer has been interrupted. In fact, if we click back to the Installer window as soon as IE opens - before the validation process begins - the installer already shows the "interrupted" message.
We then went directly to the Microsoft validation website, validated his copy of windows separately and tried the download/installation again. Same problem.
We tried a couple of other downloads that require Validation on his machine and they worked fine.
I then tried the video screensaver download on my XP Home machine and it worked fine. After the EULA page, it went right into the install without asking me to validate Windows. The only way to get the "interrupted" message was to cancel the installation while it is running.
If the other Validation Required programs didn't work on his machine, that might point us in one direction (i.e. his Windows isn't really being validated) but so far the Video Screensaver is the only one that doesn't work.
Could it be an XP Pro vs. XP Home issue? The MS download site doesn't say anything about that.
Any other thoughts?