XP machine detecting CD but not DVD

Hcl-hp CORE 2 DUO
June 20, 2010 at 03:11:34
Specs: Windows XP
Hi, my computer is able to detect CD but not DVD. All of a sudden, for no reason, the drive stopped recognizing any DVD I put in, reading only CDs. it was fine few days back, I've done nothing to the system. I'm getting message "Please insert disc into drive D".
pls help!!

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June 20, 2010 at 03:52:20
This is precisely how Microsoft programmed XP. XP can't recognize DVD media without using a third party software such as Nero.


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June 20, 2010 at 05:22:01
But I have Nero InCD installed !!

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June 20, 2010 at 07:10:12
Windows XP can read a DVD without third party software. What it cannot do is play a DVD movie without third party CODECS.

I don't think Microsoft would be so daft as to issue software on DVD if Windows XP couldn't read it. Something they have been doing for quite a while, long before Windows Vista was released.

The most likely cause of the problem is the DVD laser in the drive is broke. CD/DVD combo drives have a different laser for CD and DVD.


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Related Solutions

June 20, 2010 at 09:35:20
You can try to return your system with a "restore point". See xp's help and support.

Try a live cd such as puppy and boot to ram option. See if the drive works on another OS.

I suspect that Stuart is correct in that the DVD part is bad but you have to do some tests to prove.

I guess you could try to boot to a DVD also such as anyone's Vista or W7 if you know your system will boot to a DVD.

I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.

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June 20, 2010 at 18:19:59
Try getting the latest drivers for the drive.

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.

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June 20, 2010 at 21:13:31
Yes, WinXP can read DVD media. What it can't do natively is BURN DVD media.

The simple test would be to boot to a bootable DVD like a Vista or Windows 7 disk. That would tell you if your issue is a WinXP issue or a hardware issue.

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