I tried to install pcanywhere 10.0 and it said it needs to restart to finish updating, I left it restart and it gets to the win xp screen and then the screen goes blank, but the processor light lights up every once and while.

John, I have run into the same problem as you. I had XP running OK, lots of problems getting the modem set up, etc, but it was working, then I loaded PCanywhere 10.0 and did the restart. Now all I get is the blue screen after XP starts to load. I haven't seen anything from Symantec other than they don't apprear to support XP for PCanywhere, I've loaded NortonSystem Works with XP and it was working, then I loaded PCanywhere and its stuck. Will let you know if I find anything about it. I also found out that Microsoft lets you use the support area once for free and then you get to move into the support program for "just $35" per support. I'm kind of tired of XP right now... Michael

I had the same problem. I had PCAnywhere 9.2 loaded on the machine when it had WinME, then ran an upgrade installation to WinXP (however I loath the upgrade installs, I thought I'd give it a shot). Screen goes blank after the XP black loading screen. Try pressing CTRL+ALT+DEL then entering your password and pressing enter. The hard drive starts clicking away. The startup sound plays. But you can't see a thing. I go into safe mode and disable the video device driver in the hardware profile. Interesting to note is that VGA mode will not solve the black screen problem, which makes me almost certain a PCAnywhere module is the culprit here. I look at the video driver's dependencies in the device manager. An "AW" dll is listed. AW I assume means "AnyWhere". Finding and examining the DLL's properties confirms my suspicions. At this point I wish to uninstall PCAnywhere 9.2 (which WinXP didn't warn me about in the upgrade report? I should have uninstalled before the upgrade, but enough regrets). Attempting to uninstall PCAnywhere 9.2 from add/remove programs leads to a dialog which asks me for a MSI that the PCAnywhere installation does not have. Uninstallation fails. I have PCAnywhere 10.5 (XP Compatible) now, and thought perhaps I could overwrite the old PCAnywhere with it. Upon running the install, it prompts me to uninstall the old PCAnywhere. It claims it did it then prompts me to reboot then run install again, and I do. Installation runs just as it did before - asking me if I'd like to uninstall the old PCAnywhere version. I try again, and of course after the reboot it says the same thing. PCAnywhere 9.2 still present in add/remove programs, video problem still present. Any suggestions for the manual disabiling of and/or removal of PCAnywhere 9.2? This is a most annoying problem because the SVGA compatibility driver draws extremely slowly. I appreciate any help that you can provide.