|antoniota, If it's not on your Start Menu right click your Start button, choose Properties, under the Start Menu tab click the Customize button, under the Advanced tab under Start menu items checkmark Help and Support, click OK/Apply/OK. |
If it is on your start menu but it's not working go to the link below, click on the "?" to the left of "Why doesn't Help and Support work?" to expand it and you'll find several possible fixes.