XP freezes on boot

Twiitto February 14, 2009 at 14:15:15
Specs: Windows XP
Hi guys,

I have a serious problem and I can't fix it myself. I hope you guys can help me with it. So, recently, I got this Virtumonde trojan, and it wouldn't go away. It didn't really had any noticable effect, but I read some stuff about it that would imply that it was very dangerous. So, I thought, lets run a full scan in Safe Mode. And so I did.

I ran Spybot, Spyware Doctor, AVG Free and finished with CCleaner. Alot of bad stuff got of my computer, but not Virtumonde. I dropped my battleaxe and gave up. I was bored of the hours of waiting on the scanners...

So I tried to start up my PC again, however, once the desktop has loaded(with the safe-mode layout(grey bars)) I first noticed that no processes/programs had started up and the area right under in the screen only showed the time. I tried to start a program, but as soon as I clicked the mouse the hourglass icon showed and then the whole computer froze. It does that every time I boot the computer.

Also, in Safe Mode, for some reason system restore wont work. It says, restart and try again, which, doesn't works.

Can any of you guys help me? I literally have no clue how to fix this.

Many thanks in advance!


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#1
February 14, 2009 at 18:25:41
If it were my machine I would just reformat and reinstall. You can never trust a computer once it has had a virus infection. And I would guess that any repair work at this stage - if possible - would not be worth the effort.

However, first in your case may be recovering your files. Do you have everything important backed up somewhere?

If not you have options.

Quickest, easiest and dirtiest would be to get your hard drive into another machine. You obviously have access to another computer, so could you temporarily plug your present hard drive into this other computer, and copy the files onto, say, a flash drive?

If you have some familiarity with Linux, a live Linux disk would get the files copied.

Or you could make a Windows live CD, but I am guessing that if you have the skills to do that you wouldn't be asking your question.

Another alternative is to do a repair to your computer. I am not a great fan of this method, in fact a great un-fan: I have never managed to do this successfully. But you may be desperate. See instructions at www.michaelstevenstech.com/XPrepairinstall.htm

Does any of this help?

Terry


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#2
February 15, 2009 at 17:36:50
Thanks for the fast reply!

I've looked at the options you gave and I'm afraid I can't do any of them probably. I'll mess up somewhere for sure...

Would it be a good idea to bring it to a PC-shop? I costs some money, but doing reformats and getting harddrives out of my pc is not really my specialty.


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#3
February 16, 2009 at 13:33:30
OK. A reformat is necessary I guess.

If you like I can walk you through it. It is quite straight-forward. And the very worst that can happen is that something goes wrong, and you will have to take to the professionals anyway.

Terry@nz


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