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XP freeze

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Name: JP
Date: May 19, 2003 at 11:44:04 Pacific
OS: Win XP Pro
CPU/Ram: Duron 900/256
Comment:

I get random freezes just about every day. It happens sometimes when gaming, sometimes when surfing, sometimes after hours of idling. No pattern at all in other words.
Everything locks up, ctrl-alt-del doesnīt work and I have to cut the the power.

XP Pro is cleanly installed about two weeks ago and I have installed all updates, including SP1a. Iīve tried the following, without success:

*Uninstalling Zone Alarm 3.7
*Uninstalling Norton 2002
*Latest VIA driver
*Latest driver for videocard and soundcard
*Disabled the onboard sound
*CPU temperature is fine
*Ran Memtest, found no errors in RAM
*Checked for scumware or viruses

System is not overclocked (9x100, default core voltage) and I have had these freezes since the clean install. I had them before too.

Iīve noticed that there are a 6 things sharing IRQ number 5:
*MS ACPI
*video card
*VIA USB Universal Host Controller (2 of these!)
*Ethernet card
*Sound card

Is this the cause?

Please help. It feels like I have tried everything and the d**n thing still freezes.

/JP





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Response Number 1
Name: scruffyjohnson
Date: May 19, 2003 at 11:59:21 Pacific
Reply:

Run a scandisk or chkdsk on the hard drive. Make sure there are no bad sectors on it. Load a test operating system like 98. If it still freezes then it's gotta be a hardware problem.


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Response Number 2
Name: ryan
Date: May 19, 2003 at 12:27:53 Pacific
Reply:

Can you go into bios and make sure ACPI is enabled?
that will enable you to avoid irq conflicts
make sure nothing inside your computer is overheating, mainly check your processor, and your video card


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Response Number 3
Name: [KoRT] O d i n
Date: May 19, 2003 at 13:13:09 Pacific
Reply:

again, check your powersupply, try replacing it with a good one (no generic power supplies).

try adding more memory. you might have a memory leak.

the temperature of your cpu is very important as well.

^_^ - good luck


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Response Number 4
Name: JP
Date: May 19, 2003 at 13:55:03 Pacific
Reply:

Thanks for the replies guys.

I ran a chkdsk, the drive was fine.

ACPI is enabled in BIOS.

The CPU temp is around 40 C under normal load, which is well within the Duronīs limits.

Changing the power supply and adding/changing RAM-sticks involves spending money and I donīt want to spend any if Iīm not sure that it really is the PSU or the RAM that is faulty.

Just a question about temps: How can I check if my videocard is overheating? I donīt think the freezes are due to overheated videocard though, since the freezes are random, for instance when the computer has been idling for hours with no graphical stuff going on at all.



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Response Number 5
Name: Ryan
Date: May 19, 2003 at 17:58:40 Pacific
Reply:

The reason he mentioned the power supply is becuase insufficient power can lead to frequent lockups, especially in XP. Since it is the responsibility of this component to make sure all devices have adequete power I would look at this first. If you have less than 300 watts chances are you would be better of going bigger, 400+ watts.
I dont know what components you have, but if your system is newer it will need enough power to keep everything powered up enough to keep your system stable. If you want you can try and remove devices that you may not be using that could be eating up power(extra ram, dial-up modem if not used, firewire ect..) Whatever your system seems to not require to operate. If you achieve stability this could be a good indication of insufficient power.
Just an idea that may save you the hearache of formatting 10 times and possibly screwing something up in the process.
Anyways hope this is somewhat helpful
-Late


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Response Number 6
Name: JP
Date: May 20, 2003 at 12:14:36 Pacific
Reply:

Thanks Ryan.

My power supply is only 250 Watts. I have two HDDs, videocard, ethernetcard, soundcard, two sticks of 128 RAM, CD-RW and a floppy so I guess the system consumes more than the PSU can offer.



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Response Number 7
Name: DanielG
Date: May 20, 2003 at 20:57:37 Pacific
Reply:

I have seen a few video cards that do not like the graphics accelaration in windows
Go to control panel and open display go to setting and then look toward the bottom for advance tab, open it up and find troubleshoot.. should see hardware acceleration move that all the way to left.. reboot and give it a try. Who made your video card??
Further, Check your setting on zone alarm, to make sure you are allowing everything that needs to access the web, the ability to access the www.


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