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XP config - error message

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Name: lampcord
Date: June 11, 2004 at 16:03:13 Pacific
OS: xp home
CPU/Ram: intel p4, 256 MB
Comment:

THANKS IN ADVANCE !

error message :

Windows could not start because the following file is missing or corrupt: windows\system32\config\system

you can attempt to repair this file by starting Windows Setup using the Original Setup CD
Select 'r' at the first screen to start repair

I have purchased a Toshiba Sattelite 1135 laptop with Windows XP Home "imaged"
on the system by Toshiba. I have the 'Windows Authentication" sticker on the bottom of the laptop with the CD Key code. However Toshiba says they cannot send me the Original WIN XP Home CD version.
I have tried to use a different WIN XP CD but it this system does not recognize the CD, then loops back to the error message. I tried "safe mode" and no luck. It seems the system only wants to recognize only the particular Win XP CD on my PC (?) If I buy a new version will I wipe all the huge volume of data on my PC ?

... any suggestions GREATLY APPRECIATED ... Pat Martin



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Response Number 1
Name: Musky
Date: June 11, 2004 at 16:11:25 Pacific
Reply:

Here is a link to Microsoft support that discusses this problem, at least I hope it's the same error you're talking about:

Error solution?


Musky
Always assume pilot error!


0

Response Number 2
Name: anonymous
Date: June 11, 2004 at 16:13:13 Pacific
Reply:

its insane that you paid for a copy of windows and you cant even use it...but anyway..you just need to boot to the win cd and repair or install over the existing install. it wont kill your data this way. whatever you do don't format the drive.


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Response Number 3
Name: XpUser
Date: June 12, 2004 at 15:24:15 Pacific
Reply:

"its insane that you paid for a copy of windows and you cant even use it..."

I guess I gotta explain what's happening here...

ALL brand name machines (such as Toshiba, Sony, HP, Compaq, Dell, Gateway, etc) are preinstalled with Windows and sold to you WITHOUT a CD. Some comes with Restore CD (or Recovery CD).

If it was the other way around, the price tag for those machines will be $200 more for Home Edition or $300 for XP Pro.

Seems like a marketing ploy!


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Response Number 4
Name: XpUser
Date: June 12, 2004 at 15:33:05 Pacific
Reply:

lampcord,

You're not the only one - take a look here

Windows XP/Toshiba Rip Off!
http://www.annoyances.org/exec/forum/winxp/n1040599530


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