XP BSOD: CHKDSK can't find drive

Dell Dell precision 390 workstation (390...
September 8, 2010 at 07:08:38
Specs: Windows XP, 2.66
A couple of weeks ago i had a power cut when running a virus scan. Now i'm getting BSOD with STOP 0x0000007 error. I can't even run in safe mode.

I've got a Dell Precision 390 and ran all tests on the Utilities & Recovery disk that came with it. All tests pass, even the ones that test specifically for 'Windows Blue Screen' and 'OS won't boot'.

When i run the XP Boot Disk, I can't do CHKDSK /R because it tells me i have no hard drive connected. Even when i try to reformat the drive it tells me i have no hard drive connected. Yet all the Dell tests and recovery disks that extensively scan my hard drives say there is no issue with them.

I can't think of what to do to fix this. Any help or advice is much appreciated.

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September 8, 2010 at 08:16:10
You need to load the disk adapter driver. Without it the OS can't see the drive.

If you go to Dell's web site, service and support, lookup your model pc, go the systems driver page there should be a driver to download and instructions on how to load it during the xp recovery process.

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September 9, 2010 at 03:09:40
Thanks wanderer! Will try that tonight. I'd already downloaded the driver, but when running the boot disk it wanted it loaded from floppy and i don't have a floppy drive. So i'll if there's another way to load it somehow.

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September 9, 2010 at 08:27:20
You would create a slipstreamed version of your xp disk that included the driver. You need access to a burner.

This how to tells you how to slipstream sp3 into your existing disk as an example


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