XP Auto Update

Dell / Inspirion 6000
May 16, 2009 at 15:02:35
Specs: Windows XP Home SP3
Every time I try to run the auto update, the IE browser comes up and
displays the google search page. I have also tried run the update from within the Microsoft website, with the same results.

Help Please.


See More: XP Auto Update

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#1
May 16, 2009 at 15:18:14
Did you also try to start Microsoft update from the manu?
You should also check, which plugins are started in the IE.

Please send a reply, if you solved the problem !!!


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#2
May 16, 2009 at 15:57:48
Yep, I have. I have also shut down everything except for networking, and a couple of other items necessary to do minimal work, and even tried to manually type in the address.
Same results. Google search screen always comes up. Default webpage is set to blank. Is it possible the address for the updates changed, and I didn't get it? My system tries to connect to http://windowsupdate.microsoft.com/.

Bill
ps any suggested experiments will have to be done after 2200 est, as I am at work.


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#3
May 16, 2009 at 16:03:30
Check your hosts file.
Maybe there is an entry, that redirects update.microsoft.com to a public ip, that didn't belong to Microsoft.
The hosts file is stored at e.g.:
C:\Windows\system32\drivers\etc
and it's called hosts without any extension.

What did you get, when making a traceroute to update.microsoft.com and what ip is shown in the first line?

Please send a reply, if you solved the problem !!!


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Related Solutions

#4
May 16, 2009 at 16:40:34
I'll have to wait until I get home tonight to check the hosts file.
I haven't run a trace yet, so I have to say I duno on the results of the traceroute. Good question though, got me to thinking and wondering myself.

Bill


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#5
May 17, 2009 at 13:06:26
Ok, I worked last night after I got home, and found a bit more interesting stuff. I am now getting .net framework errors. I have downloaded 3.5something or other, but am unable to install. The install will go half way to completion then fail. Can't install even in safe mode. When I left for work, Driver Genius Pro was running, so I'll see what that turns up tonight when I get back home.

Bill


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#6
May 17, 2009 at 13:47:12
Ok, I worked last night after I got home, and found a bit more interesting stuff. I am now getting .net framework errors. I have downloaded 3.5something or other, but am unable to install. The install will go half way to completion then fail. Can't install even in safe mode. When I left for work, Driver Genius Pro was running, so I'll see what that turns up tonight when I get back home.

Bill


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#7
May 17, 2009 at 15:16:45
Ok, I worked last night after I got home, and found a bit more interesting stuff. I am now getting .net framework errors. I have downloaded 3.5something or other, but am unable to install. The install will go half way to completion then fail. Can't install even in safe mode. When I left for work, Driver Genius Pro was running, so I'll see what that turns up tonight when I get back home.

Bill


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#8
May 17, 2009 at 22:35:02
hmmm, 3 posts in a row...LOL

Run Malwarebytes and remove all it finds. Sounds like you are loaded with spyware and possibly more
http://www.filehippo.com/download_m...

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#9
May 17, 2009 at 23:19:14
Hijackthis might also be worth a run.

There is nothing to learn from someone who already agrees with you.


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#10
May 18, 2009 at 13:30:06
Thanks for the suggestions. I will try them when I get home tonight. As for the multipule postings, I have no idea how that happened, but I do appologize for them.
Wow, Hijackthis software. I haven't used that since the 3270 days, with a really big, 5inch 120 meg hard drive.

Bill


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#11
May 19, 2009 at 15:19:35
Reslults of the tracert:

to update.microsoft.com, the ip is 72.14.205.100. The ip belongs to Google. I'm open for suggestions on a fix. I also looked at the hosts file. It appears to be the same as the backup host file. I have not tried the later suggestions yet.

Bill


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