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Hi,
I d/l the file xmlparse.dll and unzipped it, but I am still receiving the same error message. If anyone knows how to correct this problem, please let me know.thanking you in advance,
Nanette
Hi Nanette,
My computer has xmlparse.dll in
c:\windows\system32Microsoft has this to say about any errors with it:
Microsoft: xmlparse.dllOr is it something beyond that, that you're asking?
Happy NewYear!!
svg
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Which application is using this DLL. Many problems can be solved by resinstalling this application. If the DLL is missing, download it to your windows system folder.
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HI,
Thanx for responding. I read the article and got it out of startup. However, I still cannot access AOL Companion.Which folder to I extract it to Windows System or Windows System 32?
thanx again. Happy New Year
Nanette
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c:\windows\system32\
maybe the AOL website has some info on how to get it working properly. Just post a new question on this forum if you want help with that(mind the holidays, though). Or just Google the web. (I don't have AOL)
Happy NewYear !!
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ok I unzipped it to the sys 32 folder and a box came up saying I shouldnt modify the sys32 folder. I still have the same error when I right click on AOL icon in tray and try to access AOL Companion. Any thing else I should do?
thanx
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I don't have AOL, so I'm not sure about what to do next.
I think that the xmlparse.dll might be functioning just fine, but AOL may have a problem with it. So, leave the xmlparse.dll for now and take a look at this link:
AOL / supportPost back with what you think about it.
I would uninstall AOL, and then install it again. But check out possible problems before doing that. The AOL-site should mention it.If you do want to replace the xmlparse.dll, then follow these 4 steps:
1) Create a System Restore point
2) make a backup copy of the original(in another folder)
3) make sure you have user-permission to make changes in the System32 folder (you probably have to be logged on as administrator)
4) copy the new xmlparse.dll over the original in c:\windows\system32\
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Just to get my mind back in order:
A)
xmlparse.dll is not yet in
c:\windows\system32\B)
that's why AOL Companion has problems - it needs that file to be in there.
SO (NO step1 and step2)Step3: make sure you have administrator's rights to change stuff in system32 folder.
Step4: copy the xmlparse.dll to
c:\windows\system32\Step5: start AOL Companion to see if still has the SAME problem
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I just sent aol an email message. You gave me instructions on how to replace the file. Is what I did wrong? If I do a system restore back to yesterday, will that erase what I just did today? As far as extracting the file into the sys32 folder?
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sorry didnt see your last post, before I sent mine.
How do I get administrators rights to change. Its my computer and I am the administrator.
I did d/l and extract the file to the sys 32 folder and AOL Companion still doesnt work. However, I havent rebooted yet. Will that make a difference?
thanx
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System Restore would indeed put you back to yesterday!!
But if the xmlparse.dll is still missing from your c:\windows\system32\ folder after that, then AOL will probably run into the same problem again when you install it again, unless AOL installs its own version of the file.
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Yep, reboot is needed for Windows to see the changes.
If your user-account type is 'administrator' then you should be able to copy. Check ControlPanel>UserAccounts
What type is your account?
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Thank you for all your help. I got the problem fixed. I had to delete a couple things then reinstall 8.0. I received a response from an AOL tech. Thanx for your help.
Have a Great 2004!!!
Nanette
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