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www Page Cannot Be Displayed

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Name: nacer
Date: November 14, 2008 at 03:22:15 Pacific
OS: windows XP
CPU/Ram: 2.79GHz, 512 RAM
Manufacturer/Model: HP COMPAQ
Comment:

IE / Web pages problem / page cannot be displayed.

Suddenly, when I open Ineternet Exporer I get the “The page cannot be displayed” message.

All was working fine before today. I know I can call the IT support people but I want to know how to fix it. Therefore, any troubleshooting technique would be appreciated.

When I type ipconfig in the command promp I get the following:

<…
Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : ho.lloydstsb.co.uk
IP Address. . . . . . . . . . . . : 10.160.131.189
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.160.131.1
….>

When I open IE, click on Tools  internet Options,  Connections tab  LAN settings button, I get the following:

The <use Automatic Configuration Script > option is ticked and the following is in the address field:
file://c:\_itconf\proxy.pac

this has always been there and it worked before.

If I ping www.bbc.com I get request timed out.
If I ping 127.0.0.1 it is ok. I get 0 packet lost.

Thank you in advance


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Response Number 1
Name: btk1w1
Date: November 14, 2008 at 05:06:00 Pacific
Reply:

I really don't think it should matter, but, you have a class A ip address and class C subnet.

Try changing your subnet to 255.0.0.0


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