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Word error message

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Name: Barbara M
Date: February 1, 2007 at 11:49:13 Pacific
OS: XP Home Edition
CPU/Ram: 128
Product: Gateway
Comment:

I've been using Word for various things for quite a while. But today I went to make sheets of addresses for our Chapter. Just names/addresses/phone numbers/etc all in one column. After doing about two pages, I got this error message:
Runtime Error!
Program: c\programfiles\Microsoft Office\Office10\WINWORD.exe
abnormal program termination

What's happening? I can only click on the 'x' or close and I loose everything. Have done this twice; loosing everything both times..second time, only got about three names typed and bingo! error message. I turned the computer off, tried again and the third attempt gave me the same results. ugh!!!

Any suggestions?

Thanks

Barb



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Response Number 1
Name: dahlin
Date: February 1, 2007 at 13:30:59 Pacific
Reply:

Barbara M
The problem is related to the auto-save function in Word. Here are a couple of things you can do.

A Quick but Temporary Fix
Open Word – click on TOOLS then OPTIONS and then
click on the SAVE tab. Beside the SAVE AUTORECOVER INFO EVERY heading you will find a window with automatic saving options. By default, this set for 10 minutes. Set it to
something like 60 or 90 or more if you use the program that long at a time, then click OK. This will not solve the problem but should stop it from failing until you find a more permanent solution.

Now, you'll find help from the MS Knowledge base here: <ahref="http://support.microsoft.com/kb/822005/en-us" target="_blank">http://support.microsoft.com/kb/822...
The “fix” does involve making registry entries so be very careful.
Good luck!


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Response Number 2
Name: Barbara M
Date: February 1, 2007 at 16:29:08 Pacific
Reply:

Thanks,dahlin....did as you instructed and, right now, all is working fine. I'm doing about three pages at a time, then saving; just in case!!!
Again, thanks for the quick reply, sure do appreciate it.

Barb


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Response Number 3
Name: dahlin
Date: February 1, 2007 at 19:04:09 Pacific
Reply:

You're welcome, Barb. Glad it works for you.


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