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Word Crashing Constantly
Name: Ross McDonald Date: February 19, 2003 at 15:09:44 Pacific OS: XP Pro CPU/Ram: Cel 1.2/512
Comment:
Everytime I start Word I get the following message which in turn try's to restart Word.
"Microsoft Word has encountered a problem a needs to close." The error signature includes AppName: winword.exe, AppVer: 10.0.4524.0, ModName: ntdll.dll, ModVer: 5.1.2600.1106, Offset: 00001d24.
I'm running Windows XP Pro with Office XP Standard. It's a new computer which has Office preloaded. Anyone have any idea what's happening?
Name: ßüßü Date: February 19, 2003 at 15:42:08 Pacific
Reply:
You can try doing a search for 'normal.dot'. When you find it delete it. Then open word again. winword will rebuild it. Could be that that file is corrupt.
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Response Number 4
Name: bhav Date: February 19, 2003 at 17:38:18 Pacific
Reply:
try the change option as recommended above even if you have the CD or not.
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Response Number 5
Name: Ross McDonald Date: February 20, 2003 at 12:11:33 Pacific
Reply:
Thanks for all of your suggestions, however I'm still dealing with the same problem. I've installed all Microsoft Updates relating to both XP and Office. I deleted the normal.dot as suggested. I repaired the office install as suggested. I even uninstalled and reinstalled office. All with the same result.
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Response Number 6
Name: Dennis Date: February 21, 2003 at 13:52:15 Pacific
Reply:
I have been having trouble with Word not wanting to close. I will try and close it and it will just keep on running and it will say program is not responding. I'll hit end now over and over until it finally closes. This has been going on for a while now and it occurs constantly. Any suggestions?
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Summary: Thanks for reading my post. Almost every time I start microsoft word (it works once in a blue moon), it would take a while to load up, then crash and give me the standard error message asking me if I ...
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