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Word 2000 & Windows XP Pro
Name: Tim Gillespie Date: March 21, 2003 at 12:04:41 Pacific OS: Windows XP Pro CPU/Ram: 768
Comment:
I just upgraded my OS to XP from ME. Now Word 2000 won't work. It starts to load, then following error message appears: "Microsoft Word for Windows has encountered a problem and needs to close. We are sorry for the inconvenience." All other Office 2000 Pro programs work fine. I tried deleting the Normal.dot file, but still no good. Same upgrade on other system I own does not have same problem. It is specific to my office computer. Any thoughts?
Name: Deepak V Date: March 21, 2003 at 14:56:39 Pacific
Reply:
hi, maybe some files got corrupted in system directory when upgrading to XP.try installing the Word again.i think there's a repair option in the installation of Office 2000
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Response Number 2
Name: -Bryan- Date: March 21, 2003 at 23:55:11 Pacific
Reply:
Silly quetion but...have you tried repairing or reinstalling Office??
-=Bryan=-
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Response Number 3
Name: Tim Gillespie Date: March 22, 2003 at 04:35:51 Pacific
Reply:
I have uninstalled, reinstalled and repaired Office several times, but problem persists. I can't imagine why Word is only component effected.
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