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WinXP Install disk will not boot

Dell Inspiron 1300
July 11, 2008 at 11:06:51
Specs: WinXP SP3, intel celeron/512mb

I have recently been attacked by a bunch of viruses and am having trouble removing them. I want to run WinXP disk and refresh the entire system but my DVD-CDRW drive does not boot my WinXP disk nor any disk with an autorun feature and only recongnizes the disk drive in safe mode. The disk drive is set to cd-rom in the boot sequence but the disk does not boot, would this be a problem with the disk drive? or a virus attacking the drive? any help on fixing this would be appreciated.

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#1
July 11, 2008 at 11:35:35

You have to watch the screen & "press any key" when prompted, otherwise the system will bypass the CD/DVD drive & skip to the HDD.

BTW, bootable & autorun are different things


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#2
July 11, 2008 at 11:47:59

Press Ctrl F11 at the same time (ONE time) after the POST. That will allow you to install from the Recovery Partition.

Or, F12 after POST to boot from the CD. Then, you'd press any key to boot from the CD.

Life's more painless for the brainless.


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#3
July 11, 2008 at 12:01:51

I do not get a message telling me to press any key. The cd-rom begins to run, i can hear it, it runs for about 10 seconds then shuts off and the normal windows starts up.

I know it sounds like a disk problem but disks that used to auto run at startup also are doing the same thing so I think there is a connection to the problem.

I also tried running from the partition and it just started the normal windows as normal.


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Related Solutions

#4
July 11, 2008 at 12:18:45

You need to press the keys after POST, but before that screen goes away. Watch the screen carefully.

Life's more painless for the brainless.


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#5
July 11, 2008 at 12:46:41

Cant you just run the disk from inside windows, and choose to re-install? Anyhow i'm no expert but I dont think doing that will clear viruses, you want a prog like AVG scanner 7.5, free versions here: http://www.filehippo.com/download_a...

Just download, update, select 'scanner', then settings, then 'recommend actions' then 'quarantine'. Then 'scanner' again, then scan, then complete system scan. I know cos i've just had to do all this.


Ta!


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#6
July 11, 2008 at 13:42:36

http://support.dell.com/support/top...

Hope that long url works......

If your Dell shipped after June 15, 2004, and if the mbr has never been overwritten, then you should have the PC Restore By Symantec available to you. It's on a hidden partition.

The url above (if I put the link here correctly) will help you out on that if you want to do the restore. Make sure you have everything backed up, as everything will be wiped and restored to the exact same as when it shipped to you from Dell.


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#7
July 11, 2008 at 14:27:25

I have McAfee 2008 complete security aswell as AVG 8.0 full and they both don't remove the virus's and spyware that is on here or they do but its quickly restored by the virus.

I was told re-installing XP will erase everything on the computer and start it fresh. However I do not have the original XP disk as I was not given one when i got the laptop. So I have a copy of XP and it is an earlier version than the SP3 that I am currently running so I am not given the option to re-install.

I can access the disk once in windows but it will not let me install, it tells me to boot from the disk upon startup, which i have been trying to do so there is not a problem with the disk. I have tried every key I was told after post to boot from the cd but it never does. It comes on like it is going to boot from it but never initializes the program. This is why I think something is effecting the drive however it is displaying that it is performing properly.

Any other advice on removing the spyware which includes a trojan dowloader, coolwebsearch, clientman, pc privacy cleaner.

I have tried everything to remove the individual viruses but nothing works, they just re-appear after removal.


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#8
July 11, 2008 at 16:31:04

Go into the BIOS and enable only the CD Drive as a boot option. Then restart.

Life's more painless for the brainless.


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#9
July 12, 2008 at 08:26:17

Ok i did that

and a few seconds later a message came up saying boot drive not found pres f2 to continue to setup.

that is with cd-rom as 1) and only boot device choice.


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#10
July 12, 2008 at 11:32:13

Then the CD isn't bootable. Did you disable System Restore before cleaning the virii? If not, you need to do that.

You can also obtain a Dell Reinstallation CD specific to your model of machine. Go to Dell's Support site.

Life's more painless for the brainless.


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#11
July 17, 2008 at 05:27:56

I have exactly this problem as well. Have you managed to resolve it? If so, how?

Nick


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#12
July 17, 2008 at 18:52:04

Hello, I have rectified the problem. It turns out the disk i had was not a bootable one. For some reason my cdrw-dvd rom does not boot from dvd-r disks but only cd-r disks. But the re-install of windows fixed the problem.

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